Contact Crisp Support
Company Name: Crisp IM SARL
About: Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket.
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Crisp Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Crisp IM SARL
Verified email ✔✔
E-Mail: contact@crisp.chat
Website: 🌍 Visit Crisp Website
Privacy Policy: https://crisp.chat/privacy/
Developer: Crisp IM
3 Most reported problems 😔💔
No notifications
by Broseph194743
The app fails to send you a push notification if you have the website open and focused on a computer. I’ve had issues where I’m not at my computer and missed a chat because the notification didn’t come through on the app but did on the computer. This requires me to close the crisp website anytime I leave my computer and use my phone. This needs to be solved as soon as possible. I am located in the US as the developer pointed out before that Open Signal notifications do not work in some countries.
No Notification
by Hessam44
Everything is well designed but 2 huge issues.
1) no notification shows up in ios 13.1.3 or sounds when you have a new chat. you have to always check your website panel or have the app open at all times. And yes; I have enabled all kind of notification in ios and the app.
2) when you scroll down the live visitor list, it always opens the one you touch. You want to scroll but it does tap on list.
Notification issues not resolved after two years
by Yazdan412
It’s been two years and you till haven’t resolved your mobile app notification issue
Suddenly the app decides to not send notifications wether you restart the app or your phone
Have a Problem with Crisp? Report Issue
Why should I report an Issue with Crisp?
- Pulling issues faced by users like you is a good way to draw attention of Crisp to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Crisp customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Crisp.
