TomTicket app not working? crashes or has problems?

TomTicket Status

Published by Flavio Tomazio on 2023-03-14

O TomTicket: Help Desk é um aplicativo exclusivo para usuários Premium e
Enterprise do TomTicket. Com ele é possível criar e acompanhar chamados,
podendo responder os chamados diretamente do seu smartphone e muito mais.

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Common TomTicket Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TomTicket app on iOS and Android devices. Solve all TomTicket app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TomTicket iPhone Issues and Solutions

TomTicket iOS app crashes, not working, errors
TomTicket iOS app network issues
TomTicket on iOS has black/white screen

TomTicket Android App Issues and Solutions

TomTicket has errors/crashing/not working
TomTicket server network connectivity issues
TomTicket has black screen

TomTicket iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TomTicket app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TomTicket app crashes or not working on Iphone (iOS):

Close and restart the TomTicket app on iPhone
Update TomTicket app to the Latest Version for iOS
Uninstall and reinstall TomTicket iPhone app
Update your iPhone to the latest iOS version

Fix TomTicket on iPhone unable to connect to server/internet connection issues::

To resolve TomTicket network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TomTicket black/white screen (blank screen) on iPhone:

Follow the TomTicket iOS app troubleshooting guide Here →

TomTicket Android App Issues and Solutions

Fix TomTicket not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TomTicket app issues:

Force Stop the TomTicket App
1. On android, goto "Settings" » click TomTicket app. » click "Force Stop".

Update TomTicket to the latest version on PlayStore

Clear TomTicket App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TomTicket app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TomTicket.

Fix TomTicket unable to contact server/ TomTicket internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TomTicket » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TomTicket » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TomTicket on android.

Solve TomTicket black/white screens issue on Android:

Follow the TomTicket android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Flavio Tomazio, developers of TomTicket.

100% Contact Match

Developer: TomTicket

E-Mail: [email protected]

Website: Visit TomTicket Website

100% Contact Match

Developer: TomTicket

E-Mail: [email protected]

Website: Visit TomTicket Website

About this app

O this app: Help Desk é um aplicativo exclusivo para usuários Premium e Enterprise do this app. Com ele é possível criar e acompanhar chamados, podendo responder os chamados diretamente do seu smartphone e muito mais.