π·οΈ About: This is the all-new mobile companion app for Deskpro, the helpdesk software for 21st century organizations. As a Deskpro agent, now you can handle tickets from your iPhone or iPad as quickly and efficiently as you can from the desktop.
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- The app is great for managing tickets
- The app has a feature for filtering tickets
- The app has an alert feature
Since moving to AWS hosted, Deskpro is broken. DO NOT UNINSTALL. I was instructed to uninstall and reinstall due to refresh of filtered tickets not working. Now I cannot see ANY filters/tickets except in alerts.
Every single time. I can see all of the tickets but as soon as I click to open one it closes. Everytime.
App crashes when you try to open a ticket. In addition, there is no functionality whatsoever for chats.
Crashes every time I try to click in a ticket.
Hello this app!
We absolutely love Deskpro to manage our tickets and all, but one thing that we are have an issue with is the constant app crash every time we try and view the users or organizations. Is this going to be fixed?
Thank you for all of the hard work you put into Deskpro!
Please update so it will support on iOS 13.4
This is a much better agent app then was available before. Looks like I can do everything that I can do in the agent portal.
Deskpro is very safe to use.
JustUseApp Safety Score for Deskpro is 42.2/100.
This assessment is based on our NLP analysis of 12 user reviews.
Combined with the app store average rating of 2.0/5.
Deskpro looks authentic and legitimate.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Deskpro is 42.2/100 .
This conclusion is based on analysis of 12 user reviews.
This is the all-new mobile companion app for Deskpro, the helpdesk software for 21st century organizations.
You must have an existing Deskpro helpdesk running the latest Deskpro version for this app to work.
As a Deskpro agent, now you can handle tickets from your iPhone or iPad as quickly and efficiently as you can from the desktop.
* Customize the ticket view: choose to show custom fields or labels.
* Swipe left in the ticket list for quick ticket actions.
