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Company Name: mHelpdesk, LLC
About: Mhelpdesk is a mobile service management system.
Headquarters: Sterling, Virginia, United States.
mHelpDesk Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@mhelpdesk.com
Website: 🌍 Visit mHelpDesk Website
Privacy Policy: http://mhelpdesk.com/privacy/
Developer: MHelpdesk
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3 Most reported problems 😔💔
Terrible app - counterproductive for your business
by Brando Richards
As mentioned in the title, I would not recommend this app. It is EXTREMELY slow to the point where it will not load my jobs list. I end up staring at a loading screen for several minutes before I can actually click on a job to mark as completed. This isn’t just one or twice. It happens every time I open the app and has gotten to the point where I don’t want to use it at all because of the hassle. No other apps on my phone run this poorly.
The app is also buggy and glitchy and will not run smoothly in any capacity. Don’t waste your time with this, there are more reliable methods of documenting your completed work.
Do not use
by Cjwjkllchwb
This app is a waste of time and money. I have sent screen recordings to tech support and they still can’t fix the issues. Our techs with iPhones and androids are having multiple issues. App crashes all the time. Items take forever to populate. Scope of work deletes its self in the middle of your report. I have finally talked my boss into getting a different program. I have never had this many problems with an app before. I have been using different apps for over 15years and this is the worst. I have used better performing apps on old blackberrys that worked better. So disappointing
Unethical
by Vahidee
I have a very bad experience with them I have found them through Home advisor shortly I cancel Home advisor account because I was so busy and I was stuck with MHelpDesk because some unfinished contract – estimate
So I need them but after while disservice keep suspending my account because they couldn’t charge my credit card and nobody at that company knows why three time I was suspended without an advance notice because A shame and embarrassment front of my customer , this company and the people living there have not ever provide A reason why my account has been suspended , even for cancellation I have to begging !!! To me this app /Company is big No
Have a Problem with mHelpDesk? Report Issue
Why should I report an Issue with mHelpDesk?
- Pulling issues faced by users like you is a good way to draw attention of mHelpDesk to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a mHelpDesk customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using mHelpDesk.
