ServiceDesk Plus MSP Status
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problems reported in the last 24 hours
Summary of ServiceDesk Plus MSP Problems 😠👌🔥
- Work log can’t modify and delete anymore.
- Account crashes and closes the app.
- Keyboard has difficulty dismissing once logged on and browsing Requests.
- Adding work logs freezes.
- Time is calculated wrong.
- Can’t see images in conversations.
- Can’t merge tickets.
- Can’t edit priority or due date.
- Screen will not scroll when there are 10 or 15 messages.
- Very basic functionality has not been tested.
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Common ServiceDesk Plus MSP Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot ServiceDesk Plus MSP app on iOS and Android devices. Solve all ServiceDesk Plus MSP app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zoho Corporation, developers of ServiceDesk Plus MSP.
It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. ServiceDeskPlusMSP lets your technicians create, access and resolve requests from any place, anytime. It also gives you better user experience. * Filter requests based on criteria such as unassigned, pending, open etc. * Perform actions (pick up, assign, close, reply) for requests. * Work log, notes and resolutions can be added/modified for each request.
