Zendesk Support Status

If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles.  Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move.  Zendesk Support for iOS is built for agents, team leads, and managers on the move.  Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed.  Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go!  Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more.  Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account.  If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand!  Our mobile team read every support ticket.  Zendesk builds software for better customer relationships.  It's a fast and secure productivity tool that gives you visibility to your account in real time.  Get ahead of the day and keep things running by bringing the right people, conversations, and information together.  Configure which notifications you receive by group and when you want them, by day and time.  Send us feedback directly through ZendeskSupport in the Settings tab.  We love feedback, so if we can do something better, please tell us!  Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.