云客服 app not working? crashes or has problems?

云客服 Status

Last Updated on 2020-07-20 by Yi Chuang Information Technology Co., Ltd

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Common 云客服 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 云客服 app on iOS and Android devices. Solve all 云客服 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

云客服 iPhone Issues and Solutions

云客服 iOS app crashes, not working, errors
云客服 iOS app network issues
云客服 on iOS has black/white screen

云客服 Android App Issues and Solutions

云客服 has errors/crashing/not working
云客服 server network connectivity issues
云客服 has black screen

云客服 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 云客服 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 云客服 app crashes or not working on Iphone (iOS):

Close and restart the 云客服 app on iPhone
Update 云客服 app to the Latest Version for iOS
Uninstall and reinstall 云客服 iPhone app
Update your iPhone to the latest iOS version

Fix 云客服 on iPhone unable to connect to server/internet connection issues::

To resolve 云客服 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 云客服 black/white screen (blank screen) on iPhone:

Follow the 云客服 iOS app troubleshooting guide Here →

云客服 Android App Issues and Solutions

Fix 云客服 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 云客服 app issues:

Force Stop the 云客服 App
1. On android, goto "Settings" » click 云客服 app. » click "Force Stop".

Update 云客服 to the latest version on PlayStore

Clear 云客服 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "云客服 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 云客服.

Fix 云客服 unable to contact server/ 云客服 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 云客服 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 云客服 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 云客服 on android.

Solve 云客服 black/white screens issue on Android:

Follow the 云客服 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Yi Chuang Information Technology Co., Ltd, developers of 云客服.