Contact Chatstack Support
Company Name: Stardevelop Pty Ltd
About: Chatstack provides live chat software solutions for businesses.
Headquarters: Upper Coomera, Queensland, Australia.
Chatstack Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Chatstack. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Chatstack. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Stardevelop Pty Ltd
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Get Pricing Info for ChatstackContact Chatstack! Or Contact Support
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Read 3 Customer Service Reviews 😭😔💔
Non existent support
by Rush Technologies
The app crashes and their support is non-existent.
Manager
by T3dC
This product is awful! It is so buggy it should never have been released in beta let alone SOLD to the public. New 2.0 "update" and name change made things go from bad to worse. Literally nothing works and the bugs are a moving target. Just when you think it may be sorted out another bigger problem presents itself. The bugs on the PC are different than the ones on the iPhone app. Photos for operators are mixed up no matter how many times you correct them and/or upload new photo. It shows operators offline when in fact they're signed in and online. iPhone app locks up on login for hours (if you let it). PC app disconnects every few minutes and when you try to log back in it says wrong password even when it's right. Then you have to exit program entirely and restart the program. Initiate Chat stopped working when the upgrade happened...etc., etc. Customer support is a joke too. Don't throw away your money. We're looking for a replacement.
Very Disappointed
by Levij
I bought this app to use with our small business website for customer support. Initially it worked great, but after some months I began having login issues with the mobile app and eventually began having issues with the newest version of the web app as well. Multiple back and fourths with their support were unhelpful and eventually we found that the service required an updated ssl certificate which we don't need otherwise for the site. The software is useless to us now and money wasted. We have now switched to a much more robust live chat service that is free and more importantly it works.
Have a Problem with Chatstack? Report Issue
Why should I report an Issue with Chatstack?
- Pulling issues faced by users like you is a good way to draw attention of Chatstack to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Chatstack customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Chatstack.
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