Active Directory Assist Reviews

Active Directory Assist Reviews

Published by on 2022-10-04

🏷️ About: ADAssist is an app that allows users to securely manage Active Directory from anywhere and anytime without requiring a server component. It is a free app that can be downloaded and evaluated with certain features requiring a one-time upgrade to the unlimited version. The app provides end-to-end, secure, and encrypted access to Active Directory over Wi-Fi or cellular networks, using direct connection or via VPN. It is compatible with Windows 2003, Windows 2008, Windows 2008 R2, and Windows 2012 with full Unicode and globalization support.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
45.6%

😎👌🔥 Positive experience
38.0%

🙄💅🫥 Neutral
16.4%

~ from Justuseapp.com NLP analysis of 25 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Enables quick and efficient account unlocking and password resetting

- FaceID feature makes it easier to access the app

- Helpful for working in the field with end users

- Developers are responsive to bug reports and resolve issues quickly



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

2.5 out of 5

Doesn't work for me anymore

2022-05-22

My need for ActiveDirectoryAssist is infrequent, but I discovered almost a year ago that I could no longer change passwords on our network, likely after an app update at some point. I worked with the developers but no resolution was found.

We have a 100,000+ object AD environment, of which I have access to a handful of OU's. I have all the rights I need to admin accounts via ADU&C on the desktop, and I am fairly certain our entire enterprise isn't some way 'broken'.

The developers insist ActiveDirectoryAssist is fine, but I would definitely be cautious when considering the purchase. ActiveDirectoryAssist obviously does NOT work under some condition(s).

Do NOT give money

2022-06-23

Purchased unlimited reports. Every time I try to click on a report I am told I need to buy it. Restore purchase does not work, when I try to buy unlimited, I am told I already bought it and to load for free. Which also doesn’t work. So, I got scammed, Paid $’s and get nothing.

Could have been. Very disappointed

2022-07-24

I purchased unlimited but cannot view reports. I am disappointed that I cannot create users from ActiveDirectoryAssist. ActiveDirectoryAssist also continues to crash on me. I wish this worked like advertised but no.

Broken app

2022-08-25

This was great but since iOS 13 ActiveDirectoryAssist sits at the sign in screen and won’t let me sign in on my iPhone 6S. On my friends iPhone 7 Plus ActiveDirectoryAssist works fine. I’ve tried the old uninstall reinstall trick multiple times.

Don’t buy the Unlimited

2022-09-26

If you think it will unlock the advanced reports- and the developer website is nonfunctional. Apple, how to get a refund?

APP no longer works.... allow you to sign in but won’t search anything

2022-10-27

No longer works

CRASHES!

2022-11-28

Total train wreck...paid for subscription and I got absolutely nothing...and no refund. Beware. #aNoGo!

Only works on WiFi

2022-12-29

I like ActiveDirectoryAssist for the most part. Unfortunately, it will not connect when I am on cellular and signed in to my VPN. If I am on WiFi and logged into our VPN I have no problem getting in. I need ActiveDirectoryAssist to work on and off of WiFi.

Bought Unlimited but not really unlimited

2023-01-30

I bought the unlimited version to unlocked users that do not belong to admin group and run instant report thru the phone app. But whenever I try to run any of the instant report, it kept asking to buy the Unlimited version. I tried contacting support but can’t reach them. I just wish the unlimited version that claimed could actually works to people who bought it. 😬

Fix one thing please

2023-03-03

I love ActiveDirectoryAssist it is very handy in every way. But can you please change the view on expired passwords please? It should list expired users in decending order or let you sort the criteria. Also it would be great if you added a field that showed the expiration date right next to the names so I don't have to click them at all. Please ?

Handy App!

2023-04-01

ActiveDirectoryAssist has been really handy for unlocking accounts and changing passwords on accounts when I'm not at a workstation. I use it almost everyday! It definitely has saved myself a great deal of time.

I only gave it 4 stars because of the lack of updates over the past year I've had it. I would like to see some feature changes such as the ability to reset a password and force the user to change it when logging in.

Works beautifully

2023-05-03

This makes my job so much easier. I have received emergency calls from executives who were locked out of their accounts, after hours while at a bar with friends, and I am able to connect, unlock their accounts, and reset their passwords in under two minutes without even missing a conversation.

Enabling FaceID means I don’t have to fumble with our 16 random character admin password. I can answer a frantic call to unlock an account, reset a password, or disable a terminated user’s account all with one hand, while eating nachos with the other.

Brilliant!

Great app, worth the money, would like more features in future...

2023-06-03

Essential app for anyone that administers AD for an organization and isn’t tied to a desk. Well worth the money for full version, especially where we use a Radius server and you can modify the dial in values.

Features I’d really like to see added:
1) Read and search for Bitlocker keys in computer objects whose orgs store them in AD.
2) Read and modify advanced AD Attributes, like OtherPager, etc.
3) Compare group membership between two user accounts.
4) Set owner on computer objects
5) Modify description on computer objects

Holy sh I.T.

2023-07-05

I've only used ActiveDirectoryAssist for about 30 minutes, but I paid for the unlimited access right after 5 minutes.

Manage users, groups, account settings, etc. It's your DC at your hands. I used to have to log in to a website to reset passwords. This is an instant time saver.

Thank you for the awesome app!!

Fantastic

2023-08-05

Absolutely the slickest app for those running Active Directory. I use ActiveDirectoryAssist EVERY DAY. Lets me do very common tasks from my iOS device so I don't have to run back to my desk or carry a laptop around all the time.
Things I do often with ActiveDirectoryAssist:

-see ALL locked out accounts at once
-unlock locked accounts
-reset passwords
-disable accounts
-look up / search for computers & users
-move a user into a certain OU (could use improvement, but works just fine otherwise)

I can do this all on my company LAN or switch on my SSL VPN app and then open ActiveDirectoryAssist to do everything I just listed

Big thanks to the developers!!!

IT Tech asset. Does what I need.

2023-09-06

With active directory there is a bunch of things that can go wrong or need updated on the fly. This allows me to look up users on the AD side and check or make changes if needed.

ActiveDirectoryAssist gets 5 stars in my book, had not let me down and the developer is pretty good a getting updates out there.

An Awesome App.

2023-10-08

I am helpdesk admin and works 24/7. Today I was in a doctor's waiting room ,when I received a call from user to unlock her account. As always it was super urgent. Fortunately I had read about an AD app just a few days ago. Found ActiveDirectoryAssist on ActiveDirectoryAssist store, and in minutes I got access to my AD. Unlocking the account was a breeze. Typed in her partial name and I was right there. It showed that Account was locked. Tapped on the Action menu - Unlock Account. Done. Made my Day!!!!! Speed was awesome. I am impressed, but mind you, the user was more impressed, and a bit shocked and confused too.

Then I started looking onto other features, and just loved the report, real icing on the cake. Unlocked account report showed couple of more accounts locked out. Unlocked them immediately.

A great tool and a must for IT ToolBox. Now I can relax in the doctor's office due to this absolute Godsend app. Well made and recommended.

Great App

2023-11-08

App works great when working in the field with end users. Simple functions like unlocking an account or checking a device name really helps in tight binds. Recently I reached out the developers regarding dark mode bugs and shortly after, all resolved! Thank you.

Please help

2023-12-10

I’m finding out that my super tech savvy ex-partner was using our home WiFi network to greatly violate my privacy. ActiveDirectoryAssist was already downloaded on my iPhone (but I never downloaded it), ... among other ways of seeing if they still are spying on me, is there a way to verify/deactivate their permissions over me?

Thx

If you manage user in ADUC this is for you

2024-01-10

A very useful app. When teachers come back to school after the summer break, I just hand them my phone so they can reset their forgotten password.

To relocate a computer physically is easy. To move it and also chafe the OU it's located in at the same time, super.

Offsite and able to VPN back to the network and manage users and computers just as I was sitting at my desk, priceless.

Fantastic

2024-12-22

Absolutely the slickest app for those running Active Directory. I use ActiveDirectoryAssist EVERY DAY. Lets me do very common tasks from my iOS device so I don't have to run back to my desk or carry a laptop around all the time.
Things I do often with ActiveDirectoryAssist:

-see ALL locked out accounts at once
-unlock locked accounts
-reset passwords
-disable accounts
-look up / search for computers & users
-move a user into a certain OU (could use improvement, but works just fine otherwise)

I can do this all on my company LAN or switch on my SSL VPN app and then open ActiveDirectoryAssist to do everything I just listed

Big thanks to the developers!!!

Keep up the good work!

2024-12-22

Managing users and groups on the go is a breeze with this great app. Worst thing I can say about it is that the splash screen is a bit dated. But nitpicking aside, it's well worth the paid upgrade. Keep the updates coming, guys!

System Admin

2024-12-22

Awesome: I used first app to manage AD. The features are very simple worked. After using couple of days I can say that this look to be solid tools. I see the ability to add/ delete users.



Is Active Directory Assist Safe? 🤗🙏


Yes. Active Directory Assist is very safe to use. This is based on our NLP (Natural language processing) analysis of over 25 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.5/5 . Justuseapp Safety Score for Active Directory Assist Is 45.4/100.


Is Active Directory Assist Legit? 💯


Yes. Active Directory Assist is a totally legit app. This conclusion was arrived at by running over 25 Active Directory Assist User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Active Directory Assist Is 65/100..


Is Active Directory Assist not working? 🚨


Active Directory Assist works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
AD Assist Unlimited $7.99
ADAssist-Advanced-Reports $9.99


How was your experience with Active Directory Assist? Post a Review




Features

- User Management: Intelligent and fast user search using ANR, view and edit more than 30 user attributes grouped into 6 categories, manage password reset, and options like “Password never expires” and “User must change password at next logon”, and account expiry, reflect user status like “Account Expire”, User Disabled”, and Account Lockout, add or remove group membership, enable and disable accounts, add and move users to any OU in the Domain, delete users, and prompts to SMS or email new password after password reset (either mobile or mail attribute should be set).

- Group Management: Add a group, move and delete groups, search group objects, view and edit group attributes, manage group membership, and export group memberships in CSV format.

- Computer Management: Add computer, search and view computer attributes, move and delete computer accounts, enable and disable computer accounts, and add or remove group membership.

- Contact Management: Add contact, search and view contacts, move and delete contacts.

- Reports: Find locked users, find “Accounts expiring”, find “Passwords expiring”, and export reports output in CSV format.

- Advanced Reports: 27 new reports for users, computers, and printers.

- Domain Profiles: Automatically saves domain FQDN/IP and username for quick switching, optionally save passwords (encrypted) in iOS login keychain, and use TouchID/FaceID to authenticate to servers.

  Customer Service/Support
Developer:
BitsAbound Inc

Contact e-Mail:

Website: