Gorgias Helpdesk app not working? crashes or has problems?

Gorgias Helpdesk Status


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Summary of Gorgias Helpdesk Problems 😠👌🔥

- Mobile app needs improvement in accessibility of settings and automatic signature population

- App does not notify users of incoming customer chats

- Cannot search customer tickets/conversations in iOS app

- Cannot attach photos from phone's camera roll directly in iOS app

- iOS app is buggy and crashes frequently, needs improvement.

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Common Gorgias Helpdesk Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Gorgias Inc., developers of Gorgias Helpdesk.


Verified email ✔✔

E-Mail: support@gorgias.io

Website: 🌍 Visit Gorgias Website

Privacy Policy: https://gorgias.io/privacy

Developer: Gorgias Inc.


50% Contact Match

Developer: Prosone

E-Mail: appdevprosone@gmail.com

Website: 🌍 Visit HelpDesk Website



About this app

View and respond to email, live chat, phone, Facebook, Instagram, contact us page through one unified, mobile platform so you can streamline your support tickets, saving you time and money. - Use Macros (variables like order status, shipping date, etc.  Gorgias is a help desk (help center or customer support) for Ecommerce stores that allows your customer service team to manage all of your support, customer service in one place.  The Gorgias mobile application gives you access to a true all-in-one help desk experience while at the office or on-the-go.  Top Shopify and Magento stores use Gorgias to reduce ticket first response time and increase the efficiency of their customer support teams.