Gorgias Helpdesk Status
Published by Gorgias Inc. on 2023-12-07 The Gorgias mobile application gives you access to a true all-in-one help desk
experience while at the office or on-the-go. View and respond to email, live
chat, phone, Facebook, Instagram, contact us page through one unified, mobile
platform so you can streamline your support tickets, saving you time and money.
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Common dislikes about Gorgias Helpdesk app
- Mobile app needs improvement in accessibility of settings and automatic signature population
- App does not notify users of incoming customer chats
- Cannot search customer tickets/conversations in iOS app
- Cannot attach photos from phone's camera roll directly in iOS app
- iOS app is buggy and crashes frequently, needs improvement.
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Common Gorgias Helpdesk Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Gorgias Helpdesk app on iOS and Android devices. Solve all Gorgias Helpdesk app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Gorgias Inc., developers of Gorgias Helpdesk.
60.87% Contact Match
Developer: Gorgias Inc.
E-Mail: [email protected]
Website: Visit Gorgias Helpdesk Website
View and respond to email, live chat, phone, Facebook, Instagram, contact us page through one unified, mobile platform so you can streamline your support tickets, saving you time and money. - Use Macros (variables like order status, shipping date, etc. Gorgias is a help desk (help center or customer support) for Ecommerce stores that allows your customer service team to manage all of your support, customer service in one place. The Gorgias mobile application gives you access to a true all-in-one help desk experience while at the office or on-the-go. Top Shopify and Magento stores use Gorgias to reduce ticket first response time and increase the efficiency of their customer support teams.
