Web Help Desk Status
Are you having issues? Select the issue you are having below and provide feedback to Web Help Desk.
Summary of Web Help Desk Problems 😠👌🔥
- The app crashes frequently.
- Some users are unable to access the mobile version of WHD on their devices.
- The app has not been updated in a long time and has issues with sending emails and functioning properly.
- The standard web interface on a browser may be a better option for using WHD on mobile devices.
Have a Problem with Web Help Desk Mobile? Report Issue
Common Web Help Desk Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Web Help Desk app on iOS and Android devices. Solve all Web Help Desk app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SolarWinds Worldwide, LLC, developers of Web Help Desk.
To receive SMS text messages, you must have a user account on a supported server running SolarWinds Web Help Desk version 12. 1 or later and an Apple Push Notification Service (APNS) certificate. Web Help Desk Mobile enables your Apple iOS device to receive SMS text messages from SolarWinds Web Help Desk each time a customer ticket is created or updated. SolarWinds Web Help Desk is a web-based automated ticketing solution that helps you manage your IT support requests for both internal and external clients. asset management, and incident and problem management. Web Help Desk Mobile is not a standalone application. You can download a trial version of SolarWinds Web Help Desk at app. com.
