Mojo Helpdesk Reviews

Mojo Helpdesk Reviews

Published by on 2026-02-06

🏷️ About: The Mojo Helpdesk app allows agents, managers and admins the ability to track and manage customers support tickets from any iOS device. The app for Mojo Helpdesk provides all of the ticket tracking and customer service functionality as the desktop version allowing agents to create, assign, update and resolve tickets on the go.


       


Is Mojo Helpdesk Safe to Use?

We Investigate the app owner's website (Mojohelpdesk.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
92.8%

😎 Positive experience
7.2%

🫥 Neutral
0.1%

~ from Justuseapp.com NLP analysis of 15 combined software reviews.

Is Mojo Helpdesk Safe?
Mojo Helpdesk does not appear safe based on available data.
7.2/100

  Safety Analysis »»

Is Mojo Helpdesk Legit?
Mojo Helpdesk does not appear legitimate based on our analysis.
7.2/100



Read 5 Customer Service Reviews 😠💢

1.8 out of 5
It's so bad that I actually laughed

You have enter your specific help desk's website EVERY time you use MojoHelpdesk . That alone is ridiculous but you also have to log in again! If you have Google 2-step then be prepared for 4-5 screens to look at your tickets anytime you open MojoHelpdesk .

By the way... stop trying to make "new" mojo happen. It's clunky, hard to use, has awful Star Wars references and is just confusing. I'm pushing my company hard to switch ticketing systems because of it.

AVOID MojoHelpdesk.

App won’t work

MojoHelpdesk on iPhone and iPad stopped working.

Crap app

You haven’t updated your app. In over 2 years and it no longer works on iPhones. Thank god my university is dropping your dead company for an actually reliable ticketing system.

Would have been nice

I wish they’d either remove this from MojoHelpdesk Store or fix it and stop toying with my emotions

Update

Please update the software.



Is Mojo Helpdesk Safe? 🙏

Mojo Helpdesk does not appear safe based on available data. JustUseApp Safety Score for Mojo Helpdesk is 7.2/100.
This assessment is based on our NLP analysis of 15 user reviews. Combined with the app store average rating of 1.8/5.


Is Mojo Helpdesk Legit? 💯

Mojo Helpdesk does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Mojo Helpdesk is 7.2/100 .
This conclusion is based on analysis of 15 user reviews.




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Features

The app for Mojo Helpdesk provides all of the ticket tracking and customer service functionality as the desktop version allowing agents to create, assign, update and resolve tickets on the go.

The Mojo Helpdesk app allows agents, managers and admins the ability to track and manage customers support tickets from any iOS device.

The app is perfect for field service agents working in remote locations or in-office agents that might be away from their desk so that support requests never go amiss.

Also allows agents to receive push notifications for incoming tickets and comments added to tickets.

  Contact Support
Developer:
Metadot Corporation