Mojo Helpdesk Reviews

Mojo Helpdesk Reviews

Published by on 2024-04-27

🏷️ About: The Mojo Helpdesk app allows agents, managers and admins the ability to track and manage customers support tickets from any iOS device. The app for Mojo Helpdesk provides all of the ticket tracking and customer service functionality as the desktop version allowing agents to create, assign, update and resolve tickets on the go.


       


Overall Customer Experience 😎


πŸ‘ΏπŸ€¬πŸ˜  Negative experience
75.1%

πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
12.8%

πŸ™„πŸ’…πŸ«₯ Neutral
12.1%

~ from Justuseapp.com NLP analysis of 12 combined software reviews.



Read 5 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

2.0 out of 5

It's so bad that I actually laughed

2023-09-19

You have enter your specific help desk's website EVERY time you use MojoHelpdesk . That alone is ridiculous but you also have to log in again! If you have Google 2-step then be prepared for 4-5 screens to look at your tickets anytime you open MojoHelpdesk .

By the way... stop trying to make "new" mojo happen. It's clunky, hard to use, has awful Star Wars references and is just confusing. I'm pushing my company hard to switch ticketing systems because of it.

AVOID MojoHelpdesk.

Crap app

2024-06-13

You haven’t updated your app. In over 2 years and it no longer works on iPhones. Thank god my university is dropping your dead company for an actually reliable ticketing system.

Would have been nice

2024-05-26

I wish they’d either remove this from MojoHelpdesk Store or fix it and stop toying with my emotions

App won’t work

2024-03-06

MojoHelpdesk on iPhone and iPad stopped working.

Update

2024-05-09

Please update the software.



Is Mojo Helpdesk Safe? πŸ€—πŸ™


No. Mojo Helpdesk does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 12 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.0/5 . Justuseapp Safety Score for Mojo Helpdesk Is 14.6/100.


Is Mojo Helpdesk Legit? πŸ’―


No. Mojo Helpdesk does not seem legit based on our analysis. This conclusion was arrived at by running over 12 Mojo Helpdesk User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Mojo Helpdesk Is 28.4/100..


Is Mojo Helpdesk not working? 🚨


Mojo Helpdesk works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Mojo Helpdesk? Post a Review




Features

The app for Mojo Helpdesk provides all of the ticket tracking and customer service functionality as the desktop version allowing agents to create, assign, update and resolve tickets on the go.

The Mojo Helpdesk app allows agents, managers and admins the ability to track and manage customers support tickets from any iOS device.

The app is perfect for field service agents working in remote locations or in-office agents that might be away from their desk so that support requests never go amiss.

Also allows agents to receive push notifications for incoming tickets and comments added to tickets.

  Customer Service/Support
Developer:
Metadot Corporation