Contact LiveAgent Support
Company Name: Quality Unit s.r.o.
About: LiveAgent helps companies deliver great customer service. It was voted the best help desk software
for SMB in 2016.
Headquarters: Bratislava, Bratislava, Slovakia (Slovak Republic).
LiveAgent Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with LiveAgent. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LiveAgent. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Quality Unit s.r.o.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit LiveAgent Website
Privacy Policy: https://www.liveagent.com/privacy-policy-live-agent
Developer: Quality Unit
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Read 3 Customer Service Reviews 😭😔💔
Now paying for positive reviews
by Crumb Head
Unfortunately, Live Agent is now emailing their customers offering a $30 gift card for a 5 star review rather than address the shortcomings of the app. It’s clear that management has no intent of addressing their terrible app or other issues on the web portal, so it’s probably best to consider other options. There hasn’t been an app update in over a year!
Original review:Live Agent is a reliable and affordable help desk tool. Unfortunately, their mobile app leaves a lot to be desired. It doesn’t notify you when there have been responses to your ticket, only a notification on new tickets. It also doesn’t allow you to add attachments to your tickets, which is pretty critical when supporting your customers. We run a mobile app, and showing screenshots of the app is always the easiest way to support our customers with technical inquires. The app also doesn’t allow you to setup canned responses. I wish Live Agent would invest in the app, otherwise we’ll have to leave them for another provider as 95% of our support is handled through mobile.
No comments
by Termoplus
The works mobile app I’ve ever used.
See no point to point on issues as just try it and you will see at once. No need to dig deeper.
The design is awfully terrible.
Let me guess, the developers design the UI right lol?
Terrible!
by Alyehs
The app never goes past loading point. It is awful!
Have a Problem with LiveAgent? Report Issue
Why should I report an Issue with LiveAgent?
- Pulling issues faced by users like you is a good way to draw attention of LiveAgent to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a LiveAgent customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LiveAgent.
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