Meilleur Help-desk Logiciels June, 2026
ThriveDesk’s help desk iOS app lets your customer support team to collaborate together in a Shared Inbox and give customer support straight out of your phones On The Go and close sales deals without having to switch to another platform.
ThriveDesk is designed to make conversations with your customers smooth as butter.
Mobile solution for Helpdesk and Work Orders (planned maintenance).
Distribute application between your employees or customers as an additional channel for entry requests to Helpdesk.
Unchain yourself from your help desk and make your customers happy with the Connecting Desk WhatsApp Business marketing & engagement solution for SMBs & enterprises!
WhatsApp Desk is built for agents, team leads and managers on the move. Streamline customer chats, reply them easily from your phone anytime of the day and scale your business on WhatsApp using WhatsApp Desk.
Deskpro mobile app for iOS, have a fully-featured helpdesk at your fingertips to manage your tickets on the go. Deliver memorable customer experiences from your iPhone or iPad as quickly and efficiently as you can from desktop.
SMART CRM Mobile App is a Full Lifecycle, Full Featured and Fully Functional mobile app for SMART CRM Application.
Currently The App supports the full lifecycle of
• Case Management
In Addition, the App also provides Knowledge Management Module.
Chrome vous aide à profiter de tout ce que le Web a à offrir. Téléchargez le navigateur rapide et sécurisé de Google.
Put your customers at the heart of your business, even when you're on the move. Unchain yourself from your help desk and make your customers happy with the Connecting Desk Support app for iOS.
REVE Chat is an omni-channel customer engagement platform that empowers businesses to connect with visitors and customers seamlessly. Whether they have questions or need support, REVE Chat ensures you never miss a chance to engage and delight your customers.
On dit que dès que vous entrez en mode concentration, un chat apparaît sur votre chaise pour vous accompagner en silence.
Son style dessiné à la main et ses couleurs chaleureuses transforment la concentration en quelque chose d'agréable et d'humain — loin des minuteurs froids et impersonnels.
Access your customer requests on the go with this user-friendly interface.
Keep on top of your requests and issues, no matter where you are.
Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL-aligned IT Service Management solution in the cloud. The Freshservice mobile app has been designed to be productivity-centric, providing everything an IT agent could need on the go.
Streamline your field service operations with Virtual Helpdesk, the comprehensive mobile solution for technicians and service professionals. Manage your entire workflow from job acceptance to completion, record ppm visits, and manage asset compliance, all from your mobile device.
ADDA is a trusted apartment and society management software used by 25,000+ housing societies, RWAs, and gated communities across India and globally spanning 10+ countries including the USA, UAE, and Singapore.
Residents can use ADDA to pay maintenance bills, approve visitors, raise complaints, book amenities, receive notices, and stay connected with their community all within one secure, ad-free app.
O DropDesk helpdesk permite sua empresa a gerir seus chamados com eficiência e fornecer suporte excepcional ao cliente em qualquer lugar com apenas alguns cliques através do seu iPhone.
Todas as interações com seus clientes é unificada em um só local.
Manage customer conversations wherever you go
In-App messaging made easy as you can now access your customer conversations and contacts from the comfort of your Phone.
Whether it’s sales, marketing or complaints, hippo will help you better manage your business dealings by providing enterprises with better solutions to customer response rate and every customer now can finally feel prioritized.
This is the all-new mobile companion app for Deskpro, the helpdesk software for 21st century organizations. As a Deskpro agent, now you can handle tickets from your iPhone or iPad as quickly and efficiently as you can from the desktop.
DeskDay IT-Connect is a groundbreaking IT support tool to enhance your support experience. IT-Connect offers an intuitive, privacy-centric platform for all your IT needs, providing round-the-clock access to resolutions and tech support.
Take your productivity to the next level using KACE GO!
The KACE GO app was created to provide access to the KACE SMA Appliance from any location, enabling IT professionals to remain effective from all corners of the workplace, across multiple office locations and even while on the road. Now IT administrators can review and respond to real-time service desk and monitoring notifications, examine inventory details and deploy so.
Welcome to the Halo Service Solutions app for iOS devices, free to download and use with your main version of HaloITSM, HaloPSA, HaloCRM or Halo Service Desk. The Halo app compliments all the fantastic functionality offered in the main application and allows you to stay on track whilst on the go.
Richpanel is Customer Service App built for DTC brands. Thousands of merchants use Richpanel to provide great customer service on all channels.
Popular technology library and solutions provider helping professionals make the most of their workday. Ask questions, get answers, and collaborate with certified tech professionals anytime, anywhere.
SherpaDesk Mobile has a fresh new look!
The new visual refresh is modern and new. Designed to make it simple and easier to use to track your support requests, log your time and manage your tasks.
Suite d'assistance à distance 2ConnectMe - Monétisez votre expertise
Vidéo, voix et contrôle à distance pour les entreprises
Transformez votre support client et vos services de conseil en une expérience numérique à forte rentabilité. 2ConnectMe est la plateforme tout-en-un sans code conçue pour les entreprises qui fournissent des services d'experts par vidéo, voix, chat et contrôle à distance de l'ordinateur du .
WhatsApp from Meta est une application gratuite permettant d’envoyer des messages et de passer des appels, utilisée par plus de 2 milliards de personnes dans plus de 180 pays. Simple, fiable et privée, il s’agit de l’application idéale pour rester en contact avec vos proches partout dans le monde.
L'application permet aux collaborateurs des clients de Loyco de faciliter la gestion de leurs absences (accident ou maladie) et la consultation de leurs documents administratifs. Les principales fonctionnalités sont :
- L'annonce d'une absence ou d'un retour au travail
- L'envoi d'un certificat médical
- La consultation de la procédure à suivre en cas d'absence
- La consultation et le téléchargement des fiches de paie et.
Les e-mails clients arrivent, l'IA rédige une réponse à partir de ta base de connaissances, tu vérifies et tu envoies. 30 secondes au lieu de 5 minutes.
Raise tickets, read articles and book amenities. Easy to use, fast and secure.
Join over 20,000 businesses across 170 countries that trust Sonetel for a professional phone presence—whether you need a local number in the US/Canada or beyond. Make calls showing your Sonetel number, forward incoming calls to your mobile, and power up your communication with AI-driven summaries, transcripts, and voicemail insights.
O Qualitor é um software completo para gerenciamento de atendimento, podendo ser utilizado em Service-desk ou Help-desk, SAC - Serviço de atendimento a clientes, CSC - Centro de serviços compartilhados ou Ouvidorias. Qualitor Mobile for iOS é integrante do portfolio de produtos do Qualitor, com a notável vantagem da mobilidade.
Aplikace OKIN HELPDESK umožňuje načtení technologických a evidenčních parametrů zařízení pod technickou správou společnosti OKIN. Zařízení musí být vybaveno QR kódem nebo NFC štítkem.
Volvo Customers can create case and track them. Also be notified on a timely basis once the case has been completed and they can rate the case.
Have your dream software & apps developed like never before with Doddul Central.
We aim to make the process of having your own bespoke software development seamless, transparent and more cost efficient than with any other development agencies around.
YBK FM Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
Ridicați tichete, citiți articole și rezervați facilități. Ușor de utilizat, rapid și sigur.
Manage your requests, tasks, and approvals—regardless of whether you are on the floor or on the move.
With a suite of intuitive ticketing capabilities, real-time dashboards, and an AI-powered voice assistant, you can enhance service delivery not only in IT but across HR, finance, facilities, and beyond.
Partagez l'écran de votre iPhone ou iPad avec un technicien distant pour recevoir une assistance technique ou utilisez votre appareil iOS pour contrôler n'importe quel ordinateur Windows, Mac ou Linux à distance.
Recevoir un support technique:
Chaque fois que vous avez besoin d'aide avec votre iPhone ou votre iPad, partagez simplement l'écran de votre appareil iOS avec votre technicien.
Pact объединяет сообщения из всех мессенджеров и соцсетей в едином окне. Ускорьте время ответа, повысьте удовлетворенность клиентов и конверсию.
PZHelpdesk is an internal service coordination app designed for Puzzolana’s operational teams.
This app enables service coordinators to quickly raise tickets on behalf of customers when they report equipment issues.
SmartFM Helpdesk is a state-of-the-art application designed to transform customer support and streamline issue resolution. Featuring an intuitive interface and advanced functionality, it empowers businesses to efficiently manage customer inquiries and service requests, enhancing satisfaction and operational productivity.
L'application Google Gemini est votre assistant IA personnel, proactif et performant.
Avec Gemini sur votre iPhone ou iPad, vous pouvez :
- Discuter en Live avec Gemini pour trouver des idées, simplifier des sujets complexes et répéter avant un événement important.
Emmbi Helpdesk: Issue Tracking Made Easy
Emmbi Helpdesk is a robust application designed to streamline internal issue tracking for organization. With Emmbi Helpdesk, employees can effortlessly manage and resolve issues with a suite of powerful features:
-Ticket Creation: Quickly create tickets for any issue, ensuring no problem goes unaddressed.
The vision helpdesk client App is used for the end-user clients to check and view their incidents that they have submitted, change the incident status, priority and reply the incident. The App has login screen with login details or OTP (Optional Via API only) and web view after login to load the pages.
An open-source remote desktop application. The open source TeamViewer alternative.
Re:amaze’s iOS app gives you the ability to amaze customers while you’re on the go! With real time notifications and mobile collaboration built in, you can help customers no matter where you are and help them to an awesome experience that’s just a finger tap away.
Like its web sibling, the Re:amaze mobile app extends powerful features such as multi-channel messaging via email, Twitter, Facebook, and Instagram to your po.
"Radar for Zoho Desk" is a helpdesk productivity app that provides a quick overview of vital customer service stats. Using this app, both help desk managers/admins and customer support agents can easily manage workload and track performance anywhere, anytime from the convenience of their mobile devices.
Description:
The Help Desk Admin App is a mobile operational control system for platform administrators and staff managing the Help Desk ecosystem. It provides full access to user management, helper management, assistance request oversight, billing, subscriptions, analytics, and policy enforcement — all from an iOS interface.
Bahcesehir University (BAU) offers exchange programs to its students and this application includes all information about these different programs including Erasmus+ and World Exchange. The application is also considered as a guide for the incoming exchange students who visit BAU for a semester from different countries around the world.
Help Scout's iOS app gives you powerful customer support software in your pocket so you can quickly assist customers from wherever you are. Keep your finger (literally) on the pulse of what's happening with your customers, collaborate remotely, and put the life back into work-life balance — all without compromising your customers’ experience.
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS.
Makeen Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
Hantera dina ärende var du än befinner dig!
Nilex Mobile Helpdesk ger dig möjlighet att svara på dina ärenden var som helst, när som helst. Oavsett om du befinner dig på resa eller bara är på annan plats än just vid din dator, kan Nilex Mobile Helpdesk ge dig den flexibilitet du behöver för att leverera överlägsen service från vart som helst i världen.
Note:
1.This App is only for iPhone not for iPad.
Global Bilingual Academy Helpdesk Support App.
VSD Helpdesk is a comprehensive mobile support solution that empowers you to manage support tickets, communicate with your help desk team in real-time, and resolve issues faster than ever before.
TICKET MANAGEMENT
Create, track, and manage support tickets effortlessly.
Note:
1. This App is only for iPhone not for iPad, kindly review it with iPhone.
Interas Helpdesk é o app da Interas para você acompanhar tudo do seu chamado.
Tem acompanhamento, notificações, relatórios e muito mais.
ifms Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
LTS Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
Take the power of your help desk with you. With the Genuity Help Desk App, you can provide outstanding support wherever you are and make your users delighted.
Helpdesk open to users of specific PFI contracts. Install only where invited to do so - restricted use.
Smart Helpdesk is self-service mobile portal to simplify and enhance the quality of service to your customers/ occupants through quick response times and better communication. This application enables the occupant to give more information about the complaint to the Call centre.
"Smart Helpdesk MTC" is an innovative and user-friendly application designed to revolutionize customer support and issue resolution. With its intuitive interface and advanced features, SmartHelpDesk streamlines the process of addressing customer queries and concerns, enhancing overall satisfaction and efficiency.
With the native app you can provide support for your customers from everywhere. Put
your customers at the heart of your business, even when you're on the move.
LI - IT Help Desk is the app for any users can make a ticket for any authority as a complaint or service request where same app logged in by Support team will get the ticket and respond for the same
Specifically A company is regitering their account to LI - IT Help Desk as a IT support or Admin and they can expect the service request from the users
now there will be some users in the app(client) where they can make tickets to .
Revolutionize the way your organization manages support and service requests with MyHelpDesk 724. Designed to enhance efficiency across multiple departments, MyHelpDesk 724 simplifies ticketing, automates workflows, and fosters seamless collaboration.
Qpien is a omni-channel customer service platform that delights your customers and increase sales. Support customers on the go with Qpien and offer a great customer experience at all times.
A Helpdesk Software rightly made for you
-It is an all-in-one ticketing system that helps in managing the customer support services in any business with the help of its sleek features.
-It supports the eCommerce Platforms like Shopify and WooCommerce.
It Expert Help Desk Partner help our expert partner connect client more easier.
VvE Helpdesk is de slimme app voor bewoners van appartementencomplexen. Beheer uw VvE eenvoudig samen met uw buren.
LAPS Help Desk console allows you to view and reset the local administrator password of LAPS enabled endpoint, directly at your fingertip. LAPSSignify enables the LAPS team to quickly retrieve and reset passwords from anywhere directly from their iOS device.
Yeahdesk is a tool for customer support which helps you to manage conversations from messengers, social networks and emails. Distribute, auto reply, collect user data and make your customer happy.
All Xperience functionalities at tap's fingertips!
Thanks to EUI Helpdesk app, the helpdesk operators of the European University Institute (EUI) will be able to provide an even more advanced support service in solving the daily problems of users.
Through the EUI Helpdesk app, you can access to the Xperience platform using an interface designed and optimized for the mobile experience and simplify operators interventions.
Panda Helpdesk is our very own solution to help our clients regarding the issues faced while using our services. You can issue their problem by creating a ticket to our support team.
Zendesk Support pour iOS est conçu pour les agents, les chefs d’équipes et les responsables en déplacement. C’est un outil de productivité rapide et sécurisé qui vous offre une visibilité sur votre compte en temps réel.
Desk 360 – Helpdesk
Customer Service Software
Developed for Desk360 users, our iOS app enables you to access all customer messages and requests on your phone and stay in touch with your customers. Just like the web panel, you can respond to your customer requests effortlessly using the Desk360 app.
La boite de réception Crisp est un système de support clientx. Rejoignez plus de 300 000 entreprises dans le monde.
ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software.
1) Help Desk Software (multi channel help desk)
2) Satellite Desk (multi brand/company help desk)
3) Service Desk (ITIL/ITSM desk)
Help Desk Software – Robust all-in-one multi channel ticket management software that allows users to centralize all their customer conversations via phone, chat, email, web portal, Facebook, and Twitter.
Satellite Help Desk – Helps to manage IT service desk functionality or customer support f.
HelpdeskAdvanced Mobile è l'applicazione di Service Desk pensata per offrire uno strumento utile e immediato ad operatori ed utenti che possono accedervi in mobilità e in tempo reale.
Grazie all’applicazione, le informazioni più importanti, le attività in carico e il controllo dello stato dei ticket sono sempre a portata di mano
Le funzionalità di HelpdeskAdvanced Mobile sono diversificate a seconda del profilo appl.
Use the QHelpDesk app to place and track requests and chat with the team who are carrying out your requested work. Automated emails will keep you updated on progress of the job.
Employees can find answers or get the services they need, anytime and from anywhere, with the mobile app powered by ServiceDesk Plus. The platform combines ITSM essentials and ITAM with enterprise service management capabilities.
Placez vos clients au cœur de votre entreprise, même lorsque vous êtes en déplacement.
Zoho Desk est un logiciel de support technique primé, basé sur contexte, qui vous aide à proposer un service client de qualité et à garder vos clients satisfaits !
L'application mobile Zoho Desk est un système de tickets efficace et polyvalent qui vous aide à résoudre les tickets avec la même facilité et praticité que la ve.
The word Faveo comes from Latin which means to be favorable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is.
Welcome to the NetHelpDesk smartphone App for iPhone Users, free to download and use with your main version of NetHelpDesk, and compliment all the great functionality you get in the main program.
Features of the app include:
- Access tickets assigned to you
- Access tickets unassigned
- Access Customer, Site and User details
- Add Expenses incurred in tickets, or ad hoc, Amount, Date Incurred
- Record Journeys travel in tick.
The Gorgias mobile application gives you access to a true all-in-one help desk experience while at the office or on-the-go. View and respond to email, live chat, phone, Facebook, Instagram, contact us page through one unified, mobile platform so you can streamline your support tickets, saving you time and money.
Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC.
Features
Connect to customers device from your iOS device.
mHelpDesk makes running your field service business easy -- whether you’re in the office or on a job. With seamless scheduling, estimates and invoices, and customer and staff communication, mHelpDesk has everything you need to get more organized and win more jobs.
Panda Helpdesk Agent is our very own solution to help our clients regarding the issues faced while using our services. You can issue their problem by creating a ticket to our support team.
Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.
HelpDesk TelcoPS, modulo de incidencias.
O KHelpDesk fornece acesso remoto fácil, rápido e seguro ao seus clientes.
Você pode usar esse aplicativo para:
- Controlar computadores remotamente como se você estivesse sentado na frente deles.
Facilit FDVU Helpdesk gir brukere mulighet til å enkelt melde inn behov og avvik direkte mot aktuelle bygg.
Følgende funksjoner støttes i den mobile versjonen av løsningen:
- Velg fasilitet med tekstsøk
- Vis saker på fasilitet med fargeindikator for status og skill enkelt mellom åpne og lukkede saker, opprett nye saker enten hurtig uten bilde eller gjennom å ta bilde og velg sak for mer informasjon, samt redigering a.
Smart Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
Deliver personal customer support wherever you go with Groove's mobile help desk app, built specifically for iOS as the perfect companion to our web app.
Groove is the simple help desk alternative for growing, customer-centric companies.
Helpdesk Helper – Share Your Skills. Earn Instantly.
Web Help Desk Mobile enables your Apple iOS device to receive SMS text messages from SolarWinds Web Help Desk each time a customer ticket is created or updated.
Web Help Desk Mobile is not a standalone application.
HappyFox is a cloud-based customer support software. Intuitive in its design, HappyFox is the preferred help desk of many successful global organizations and institutions.
Willdesk is the Ecommerce helpdesk that contributes to making the most sales and efficiency for customer service.
Features：
1.
Instant help from real people, anytime you’re stuck.
Helpdesk connects you to verified experts who guide you step-by-step through everyday problems — tech issues, car troubles, academic questions, translations, and more.
AD Help Desk permet l'administration sécurisée du répertoire actif de Microsoft de votre appareil iOS. Cette application fonctionne immédiatement et ne nécessite aucune modification de l'infrastructure de votre répertoire actif.
Der i-net HelpDesk ist die Service-Management- Lösung für den Mittelstand. Geeignet für den internen Support, einen ITIL-Service-Desk oder als Ticketsystem für die externe Kundenbetreuung.
The Synbiotix Help Desk system, offline client for iOS.
With the native iOS app you can provide support for your customers from everywhere. Answer questions through the build in live chat or by using the support tickets.
GroupLink everything HelpDesk® has the features you need to help simplify incident requests, increase productivity, improve communication, streamline and track issues, and report progress. This is an essential tool for any company or organization.
RIB FM HelpDesk ist die optimale, mobile Ergänzung für RIB FM - zur Erfassungen von Störungsmeldungen, Bestellanforderungen oder Initiierung eines allgemeinen HelpDesk-Prozesses.
Das Einsatz-Spektrum reicht dabei vom Facility Management über das Property Management bis hin zum Real Estate Management und dem Kabel- und Netzwerkmanagement.
Access your Jitbit Helpdesk from anywhere with the official iOS app. Stay on top of
customer support tickets, respond quickly, and keep your team in sync.
Efficient support, anytime, everywhere.
Mojo Helpdesk for Apple mobile – your dynamic support solution for agents, managers, and admins on the move.
With MM Helpdesk smartphones can be used for simple and easy reporting of incidents or service orders to your organization - and the app even allows you to take a photo and add markings on the photo before reporting an incident. Image documentation clarifies many questions and saves time preparing the proper action to restore functionality or meet the users expectations, and ultimately it provides a better service experience a.
Med DaluxFM HelpDesk kan dine brugere benytte deres smartphone til enkel og nem indrapportering af fejlmeldinger eller servicebestillinger i jeres ejendomme med billeddokumentation.
Dalux understøtter QR-koder, GPS og selvvalgte emner, så brugerne med få klik kan lave en god og struktureret fejlmelding eller servicebestilling med præcis lokation.
The Roof Framing Help Desk app/Bot is designed to serve as a knowledge base for roof framing techniques and to calculate rafter angles and rafter lengths. It can calculate the rafter angles for equal-pitched, unequal-pitched, and polygon roofs, such as Octagon roofs.
Cette application incroyable est le moyen le plus rapide et le plus simple de créer des tickets de service, des demandes de modification et des incidents en déplacement, permettant à plusieurs utilisateurs de travailler ensemble de la manière la plus simple possible. Que vous fournissiez des services, souteniez, fabriquiez ou réparez des produits, il est idéal pour gérer les incidents liés aux projets, les services d'a.
Our help desk app for IOS has been diligently designed keeping your various requirements in mind. No matter if you are a support agent, manager, or the CEO, you can easily manage customer conversations - anytime, anywhere.
CSN Helpdesk è rivolto a tutti gli affiliati CSN per poter interagire in modo semplice e veloce in ogni momento con tutti gli operatori. Per qualsiasi tipologia di attività della CSN, hai la possibilità di aprire un ticket per la gestione delle pratiche e sapere esattamente quando verrai assistito e da quale operatore.
Поддержка клиентов не должна прекращаться, когда вы покидаете свое рабочее место. Для этих целей создано приложение HelpDeskEddy для iOS.
HappyFox Help Desk is a cloud-based customer support platform. It offers an enterprise-grade help desk ticketing system and knowledge base software.
Control your business wherever you go! BetConstruct’s Help Desk application allows you to submit tasks and requests and track tickets and incidents on the move.
The functionalities including project management, statistical analysis, notification system and many more will meet customers’ needs and efficiently facilitate the workflow.
Manage your Spiceworks Cloud Help Desk - Anywhere.
Take your help desk tickets and users with you wherever you go! With Spiceworks Help Desk (mobile), Spiceworks users have the tools and info they need to do their IT jobs – at their fingertips.
Receive on-demand remote support instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way.
O TomTicket: Help Desk é um aplicativo exclusivo para usuários Premium e Enterprise do TomTicket.
Com ele é possível criar e acompanhar chamados, podendo responder os chamados diretamente do seu smartphone e muito mais.