ISL Light app not working? crashes or has problems?

ISL Light Status

Published by ISL Online on 2023-03-14

Share the screen of your iPhone or iPad with a remote technician to receive
technical support or use your iOS device to remotely control any Windows, Mac,
or Linux computer. Receive technical support: Whenever you need help with your
iPhone or iPad, just share the screen of your iOS device with your help desk
technician to receive efficient remote support.

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Common dislikes about ISL Light app

- Mobile app is frustrating

- Can't use bluetooth keyboard to type

- No way to copy & paste text

- Colors were all red

Have a Problem with ISL Light? Report Issue

Common ISL Light Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ISL Light app on iOS and Android devices. Solve all ISL Light app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ISL Light iPhone Issues and Solutions

ISL Light iOS app crashes, not working, errors
ISL Light iOS app network issues
ISL Light on iOS has black/white screen

ISL Light Android App Issues and Solutions

ISL Light has errors/crashing/not working
ISL Light server network connectivity issues
ISL Light has black screen

ISL Light iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ISL Light app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ISL Light app crashes or not working on Iphone (iOS):

Close and restart the ISL Light app on iPhone
Update ISL Light app to the Latest Version for iOS
Uninstall and reinstall ISL Light iPhone app
Update your iPhone to the latest iOS version

Fix ISL Light on iPhone unable to connect to server/internet connection issues::

To resolve ISL Light network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ISL Light black/white screen (blank screen) on iPhone:

Follow the ISL Light iOS app troubleshooting guide Here →

ISL Light Android App Issues and Solutions

Fix ISL Light not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ISL Light app issues:

Force Stop the ISL Light App
1. On android, goto "Settings" » click ISL Light app. » click "Force Stop".

Update ISL Light to the latest version on PlayStore

Clear ISL Light App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ISL Light app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ISL Light.

Fix ISL Light unable to contact server/ ISL Light internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ISL Light » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ISL Light » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ISL Light on android.

Solve ISL Light black/white screens issue on Android:

Follow the ISL Light android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ISL Online, developers of ISL Light.

54.55% Contact Match

Developer: ISL Online

E-Mail: [email protected]

Website: Visit ISL Light Website

72% Contact Match

Developer: ISL Online

E-Mail: [email protected]

Website: Visit ISL Online Website

About this app

Share the screen of your iPhone or iPad with a remote technician to receive technical support or use your iOS device to remotely control any Windows, Mac, or Linux computer. Whenever you need help with your iPhone or iPad, just share the screen of your iOS device with your help desk technician to receive efficient remote support. Provide technical assistance to remote users by connecting to any Windows, Mac or Linux computer from your iPhone or iPad. Since 2003, ISL Online has been providing remote control software to IT professionals and help desk technicians across 100 countries, with Japan being the strongest market. Just install ISL Online's remote access agent to your computer and access it remotely at any time. To provide support or to access unattended computers, you will need a valid ISL Online account. Remotely access your unattended computers from your iPhone or iPad. ISL Online is one of the pioneers of the remote desktop support industry. To receive support, you can join a session without logging in. Delivered via the cloud or on-premises, ISL Online software allows users to access and control any Windows, Mac or Linux computer or a mobile device to provide ad hoc technical support or to manage systems remotely.