About: "Radar for Zoho Desk" is a helpdesk productivity app that provides a quick
overview of vital customer service stats. Using this app, both help desk
managers/admins and customer support agents can easily manage workload and track
performance anywhere, anytime from the convenience of their mobile devices.
Table of Contents:
Using this app, both help desk managers/admins and customer support agents can easily manage workload and track performance anywhere, anytime from the convenience of their mobile devices.
"Radar for Zoho Desk" is a helpdesk productivity app that provides a quick overview of vital customer service stats.
Stats related to ticket resolution time, customer happiness, live traffic, and individual agent stats power this app.
Users can sign-up with a 15 days FREE Trial on any of the editions and subsequently they can upgrade to the plans to utilise more benefits.
* Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.
While managers/admins can view these stats for all agents, agents can view only those pertaining to themselves.
Following are the 3 plans that we’ve supported in the Radar app: Standard, Professional & Enterprise.
We’ve allowed users to subscribe/upgrade to paid editions.
* Subscriptions can be managed and auto-renewal can be turned off by going to the user's Account Settings after purchase.
* Reply to tickets, chat with agents, and post announcements from within the app.
Users can either choose to opt for a Monthly or a Yearly subscription.
* Stay clued-in to team conversations through the Team Feed, even when you're away from your desk.
Discounts will be applied for the annual plans for the respective edition.
It brings anomalies to your notice instantly and helps identify bottlenecks even before they arise.
- Provides great insight and statistics to support Zoho Desk
- Useful for management teams who need numbers and stats
- Easy to use and understand
By Emayteeteex
Great! Our management team utilizes this tool perfectly! They don’t understand all the options in desk, they just need the numbers and stats. Thank you! I do agree though, these tools being part of desk just to save space app wise would be nice.
By Schbrownie
I actually really like Radar. There is a lot of good insight to support Zoho desk and to get a sense of the inbound/outbound traffic.
The reason for the one star review is that I believe that these features should be included IN the Zoho Desk app - NOT as a separate app.
I already have a folder full of Zoho apps... I don't really need another one when all of these features could have been included within the original Zoho desk app.
Yes. Radar for Zoho Desk is very safe to use. This is based on our NLP (Natural language processing) analysis of over 9 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for Radar Is 50.1/100.
Yes. Radar for Zoho Desk is a totally legit app. This conclusion was arrived at by running over 9 Radar for Zoho Desk User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Radar Is 56.4/100..
Radar for Zoho Desk works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Leave a comment:
