Are you having issues? Select the issue you are having below and provide feedback to i-net HelpDesk.
Complete guide to troubleshoot i-net HelpDesk app on iOS and Android devices. Solve all i-net HelpDesk app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at i-net software GmbH, developers of i-net HelpDesk.
Contact e-Mail: [email protected]
It will be continually receiving new features and improvements in the coming weeks and months. ・Attention: In order to use the full potential of inetHelpDesk , you'll need the i-net HelpDesk server which can be obtained from our website. You can also define your own filters to see precisely the tickets you need and perform actions on these tickets such as Close or Edit. i-net HelpDesk Mobile 2. 0 is the successor app and has been rewritten from scratch with the latest Apple technologies. If you want to test your own i-net HelpDesk server internally, and with your data, you can download the software for free from our website This server license will be limited to 60 days and has no restrictions during this period. To use the mobile i-net HelpDesk you need a wireless- or internet-connection (eg via VPN) to reach your i-net HelpDesk server. Suitable for internal support, an ITIL service desk or ticketing system for the external customer support. inetHelpDesk is specifically designed for supporters during mobile use. You can try the mobile i-net HelpDesk simple and free. The i-net HelpDesk is the service management solution for SMEs. They can thus be directly at the customer site and view support tickets. We offer you a demo instance on the internet that can be selected in inetHelpDesk at startup. You can reach us by email directly from the "More" button in inetHelpDesk or at helpdesk@inetsoftware. de. We are always available for questions, suggestions and any problems you may encounter! During the 60-day trial period of the i-net HelpDesk server, you will also receive free telephone support.