Keka HR app not working? crashes or has problems?

Keka HR Status

Last Updated on 2024-07-14 by Keka

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Common Keka HR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Keka HR app on iOS and Android devices. Solve all Keka HR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Keka HR iPhone Issues and Solutions

Keka HR iOS app crashes, not working, errors
Keka HR iOS app network issues
Keka HR on iOS has black/white screen

Keka HR Android App Issues and Solutions

Keka HR has errors/crashing/not working
Keka HR server network connectivity issues
Keka HR has black screen

Keka HR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Keka HR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Keka HR app crashes or not working on Iphone (iOS):

Close and restart the Keka HR app on iPhone
Update Keka HR app to the Latest Version for iOS
Uninstall and reinstall Keka HR iPhone app
Update your iPhone to the latest iOS version

Fix Keka HR on iPhone unable to connect to server/internet connection issues::

To resolve Keka HR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Keka HR black/white screen (blank screen) on iPhone:

Follow the Keka HR iOS app troubleshooting guide Here →

Keka HR Android App Issues and Solutions

Fix Keka HR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Keka HR app issues:

Force Stop the Keka HR App
1. On android, goto "Settings" » click Keka HR app. » click "Force Stop".

Update Keka HR to the latest version on PlayStore

Clear Keka HR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Keka HR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Keka HR.

Fix Keka HR unable to contact server/ Keka HR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Keka HR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Keka HR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Keka HR on android.

Solve Keka HR black/white screens issue on Android:

Follow the Keka HR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Keka, developers of Keka HR.

About this app

Keka is now faster, lighter and easier to use, providing consistent user experience across all the platforms. Everything still feels familiar, yet everything is different.