ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets
to help you manage your clients' IT infrastructure effectively. It has been
designed to handle multiple clients in a single Help Desk, so the Managed
Service Providers (MSPs) don’t have to juggle with multipl...
Not all parts of the app work. Can't clear notifications easily, so there is always a badge on the icon. Trying to see detail for a ticket doesn't work, app freezes.
Decent, Needs More Work
The app logs in and I can work with Requests filtered by Account and/or SDP-MSP View filters. The keyboard has difficulty dismissing once logged on and browsing Requests. It doesn't dismiss easily and it needs attention.
Bad design and functionality
The application is almost useless, when adding work logs it freezes, Time is calculated wrong, can’t see images in conversations, can’t merge tickets, can’t edit priority or due date. The android app is far more better, but this one hasn’t been taken care of in the last 3-4 years.
Not ready for production
As it is this app is useless. One cannot read messages or respond to a customer if there are 10 or 15 messages. The screen will not scroll. Very basic functionality has not been tested.
Yes. ServiceDesk Plus MSP is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 4 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for ServiceDesk Plus MSP Is 34.2/100.
Yes. ServiceDesk Plus MSP is legit, but not 100% legit to us. This conclusion was arrived at by running over 4 ServiceDesk Plus MSP User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ServiceDesk Plus MSP Is 34.2/100.
ServiceDesk Plus MSP works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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