Contact Help Scout Support
Company Name: Help Scout Inc.
About: Help Scout offers a help desk invisible to customers, that helps companies deliver outstanding
customer support.
Headquarters: Boston, Massachusetts, United States.
Help Scout Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Help Scout Inc.
Verified email ✔✔
E-Mail: help@helpscout.com
Website: 🌍 Visit Help Scout Website
Privacy Policy: https://www.helpscout.com/company/legal/privacy/
Developer: Help Scout
More Matches
Get Pricing Info for Help ScoutContact Help Scout! Or Contact Support
Need help using Help Scout? Try their Help Center now!
Help Scout in the News!
Social Support and Contacts
Help Scout on Facebook!
Help Scout on Twitter!
Help Scout on LinkedIn!
3 Most reported problems 😔💔
Customer Service Unreachable
by No-Till Flowers
I’ve been a HelpScout user since 2013. My business inbox has been unable to receive emails for the past three days (!!!!) and yet we can not for the life of us get ahold of any one at HelpScout to address the problem. There’s no phone number and no one responses to our live chat requests. Totally unacceptable for a company built to providing a tool for CRM!!!
App frequently can’t open
by Alec Foster
When I open the app, it shows a white screen with the logo for 3 seconds before force closing. I’m on an iPad Pro. Sometimes the app works, but more often than not it doesn’t.
I’d have more patience for this if this wasn’t a service I pay for :/. Help Scout won’t work on my iPad’s browser (requires JavaScript) either, so some of us rely on this app to work to do our jobs.
Why no chat?!?
by GeorgeHires
Chat should be the most important feature in the iOS app, but for some reason it is completely missing. Emails can wait, but chat needs immediate response. Why?!?
Have a Problem with Help Scout? Report Issue
Why should I report an Issue with Help Scout?
- Pulling issues faced by users like you is a good way to draw attention of Help Scout to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Help Scout customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Help Scout.
