PFI Helpdesk app not working? crashes or has problems?

PFI Helpdesk Status

Published by P2G LLP

Helpdesk open to users of specific PFI contracts. Install only where invited to
do so - restricted use.

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Common PFI Helpdesk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PFI Helpdesk app on iOS and Android devices. Solve all PFI Helpdesk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PFI Helpdesk iPhone Issues and Solutions

PFI Helpdesk iOS app crashes, not working, errors
PFI Helpdesk iOS app network issues
PFI Helpdesk on iOS has black/white screen

PFI Helpdesk Android App Issues and Solutions

PFI Helpdesk has errors/crashing/not working
PFI Helpdesk server network connectivity issues
PFI Helpdesk has black screen

PFI Helpdesk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PFI Helpdesk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PFI Helpdesk app crashes or not working on Iphone (iOS):

Close and restart the PFI Helpdesk app on iPhone
Update PFI Helpdesk app to the Latest Version for iOS
Uninstall and reinstall PFI Helpdesk iPhone app
Update your iPhone to the latest iOS version

Fix PFI Helpdesk on iPhone unable to connect to server/internet connection issues::

To resolve PFI Helpdesk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PFI Helpdesk black/white screen (blank screen) on iPhone:

Follow the PFI Helpdesk iOS app troubleshooting guide Here →

PFI Helpdesk Android App Issues and Solutions

Fix PFI Helpdesk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PFI Helpdesk app issues:

Force Stop the PFI Helpdesk App
1. On android, goto "Settings" » click PFI Helpdesk app. » click "Force Stop".

Update PFI Helpdesk to the latest version on PlayStore

Clear PFI Helpdesk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PFI Helpdesk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PFI Helpdesk.

Fix PFI Helpdesk unable to contact server/ PFI Helpdesk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PFI Helpdesk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PFI Helpdesk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PFI Helpdesk on android.

Solve PFI Helpdesk black/white screens issue on Android:

Follow the PFI Helpdesk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at P2G LLP, developers of PFI Helpdesk.

100% Contact Match

Developer: P2G LLP

E-Mail: [email protected]

Website: Visit PFI Helpdesk Website

86.96% Contact Match

Developer: ManageEngine

E-Mail: [email protected]

Website: Visit ManageEngine Website

About this app

Helpdesk open to users of specific PFI contracts. Install only where invited to do so - restricted use. You have just helped improve the environment for all staff, building users, and visitors. Thank you!