Contact Macworld Digital Magazine U S Support

I was a MacWorld subscriber for many years until it went digital. I like printed magazines. I’m not such a tech nerd that EVERYTHING in my life has to be digital. I could read the printed magazine here, there, and everywhere without the need for a wi-fi connection, or an AC outlet with which to charge my reading device. After reading all of the recent reviews, the digital edition is apparently still lacking and it does not provide a reliable reading experience. You know, during the many years that I was a print edition subscriber, I never had a single problem with reading my printed MacWorld magazine. Translation: If it ain’t broke, don’t fix it. At the least, provide both the digital AND print editions again.

I got a App Store subscription in Feb. 2019, and for the first few months, the app worked and I enjoyed the publication (I went digital after having a print subscription for a decade, at first it was through Zinio, but that was an exercise in frustration). A few months ago, the Macworld magazine logged me out, and the “Restore Subscription” button did nothing (other than telling me that my purchase was being restored — but it never happens). I figured it was a temporary glitch, and tried again a week later. It has been several months, and the damned thing has never worked. I tried uninstalling and reinstalling the app, and it still fails. I’ve tried the “App Support” link as seen in the App Store, and that doesn’t work (“This page is no longer available”). I used to be big fan of this magazine, but this experience has me planning to terminate my subscription before it renews. The end of a long relationship. I’m sure the editorial staff is still top notch, but whatever outfit they’ve gotten into bed with on the digital subscription side is totally bottom of the barrel. What a shame.

The latest Macworld update breaks the app if you’re trying to read in PDF page format (it’s just a blank screen) and the full-article text for,at sometimes leaves out whole articles. Please fix this! Oh, to have the old magazine back.