Company Name: HappyFox Inc
About: HappyFox is a developer of customer support and ticket management software.
Headquarters: Irvine, California, United States.
Listed below are our top recommendations on how to get in contact with HappyFox Helpdesk. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HappyFox Helpdesk. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HappyFox Inc
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Get Pricing Info for HappyFoxby Mbinkley
The last update to this app was a year ago. The app constantly needs to be logged out of and back in to in order to view tickets. The views and organization of this app do not match the web version, nor are they the same between the iPhone/iPad. The entire interface needs to be rewritten to provide more consistency with the web version. In addition, the iPhone app needs to be updated to support the larger size iPhone screens. Finally when using this app on the iPad, and connected to WiFi, the list of tickets will constantly refresh every time you roam between WiFi access points. This is very problematic when trying to update a ticket while waking as the interface will hang on the response.
by Lame Frog
This app fails open tickets after running for a while and requires a log off/login to work again. Sorting tickets is subpar. I would like to be able to see the tickets in my queue without all the closed tickets. At least the notifications work.
by Matao15
The team and I love the HF Desktop version especially with the new upgrades. HF works great with Shopify and integrates with Ring calling center. Itโs unfortunate the app isnโt up to the same Caliber as itโs Desktop version. Hopefully HF will upgrade in the near future.
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