Contact ServiceDesk Plus MSP Support
Published by Zoho Corporation on 2023-10-18 About: ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets
to help you manage your clients' IT infrastructure effectively. It has been
designed to handle multiple clients in a single Help Desk, so the Managed
Service Providers (MSPs) don’t have to juggle with multiple software.
How to Contact ServiceDesk Plus MSP Customer Service/Support
Listed below are our top recommendations on how to get in contact with ServiceDesk Plus MSP. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ServiceDesk Plus MSP. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: ManageEngine
E-Mail: [email protected]
Website: Visit ServiceDesk Plus MSP Website
Reported Issues: 3 Comments
By No name available ?
Not ready for production
As it is this app is useless. One cannot read messages or respond to a customer if there are 10 or 15 messages. The screen will not scroll. Very basic functionality has not been tested.
By DaveUIO
Bad design and functionality
The application is almost useless, when adding work logs it freezes, Time is calculated wrong, can’t see images in conversations, can’t merge tickets, can’t edit priority or due date. The android app is far more better, but this one hasn’t been taken care of in the last 3-4 years.
By M4tt3y
Decent, Needs More Work
The app logs in and I can work with Requests filtered by Account and/or SDP-MSP View filters. The keyboard has difficulty dismissing once logged on and browsing Requests. It doesn't dismiss easily and it needs attention.
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Why should I report an Issue with ServiceDesk Plus MSP?
- Pulling issues faced by users like you is a good way to draw attention of ServiceDesk Plus MSP to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ServiceDesk Plus MSP customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ServiceDesk Plus MSP.
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