ServiceDesk Plus | On-premises app not working? crashes or has problems?

ServiceDesk Plus | On-premises Status
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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Crashes
33.3%

Login
33.3%

Something else
33.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of ServiceDesk Plus | On-premises Problems 🔥

- Display not optimized for iPhone XS Max

- Inability to assign or make changes to tickets

- Close button on resolution screen broken

- Unable to search for solutions from main screen

- Inability to sort tickets by other fields such as priority or due date

- Lack of color codes for priorities and other icons

- Closure codes and FCR check boxes not included when closing a ticket

- Asset portion of app does not show any details about the asset

- App not working for some users

- JSON error when trying to use the app

- Lack of support from customer service

📋 1 Reported Issues:

J
John Doe 2025-01-14

The My CenturyLink app is not functioning properly.

Showing 1-1 of 1 reported issues:

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Common ServiceDesk Plus | On-premises Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. ServiceDesk Plus | On-premises iPhone Issues and Solutions

  2. ServiceDesk Plus | On-premises Android App Issues and Solutions


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