Reamaze app not working? crashes or has problems?

Reamaze Status

Last Updated on 2022-11-15 by Reamaze

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Common Reamaze Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Reamaze app on iOS and Android devices. Solve all Reamaze app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Reamaze iPhone Issues and Solutions

Reamaze iOS app crashes, not working, errors
Reamaze iOS app network issues
Reamaze on iOS has black/white screen

Reamaze Android App Issues and Solutions

Reamaze has errors/crashing/not working
Reamaze server network connectivity issues
Reamaze has black screen

Reamaze iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Reamaze app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Reamaze app crashes or not working on Iphone (iOS):

Close and restart the Reamaze app on iPhone
Update Reamaze app to the Latest Version for iOS
Uninstall and reinstall Reamaze iPhone app
Update your iPhone to the latest iOS version

Fix Reamaze on iPhone unable to connect to server/internet connection issues::

To resolve Reamaze network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Reamaze black/white screen (blank screen) on iPhone:

Follow the Reamaze iOS app troubleshooting guide Here →

Reamaze Android App Issues and Solutions

Fix Reamaze not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Reamaze app issues:

Force Stop the Reamaze App
1. On android, goto "Settings" » click Reamaze app. » click "Force Stop".

Update Reamaze to the latest version on PlayStore

Clear Reamaze App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Reamaze app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Reamaze.

Fix Reamaze unable to contact server/ Reamaze internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Reamaze » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Reamaze » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Reamaze on android.

Solve Reamaze black/white screens issue on Android:

Follow the Reamaze android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Reamaze, developers of Reamaze.

100% Contact Match

Developer: Lantirn Incorporated

E-Mail: [email protected]

Website: 🌍 Visit Reamaze Website

57.14% Contact Match

Developer: CrazyLabs LTD

E-Mail: [email protected]

Website: 🌍 Visit AMAZE! Website

About this app

Like its web sibling, the Re:amaze mobile app extends powerful features such as multi-channel messaging via email, Twitter, Facebook, and Instagram to your pockets. With real time notifications and mobile collaboration built in, you can help customers no matter where you are and help them to an awesome experience that’s just a finger tap away. Conversations from your favorite Re:amaze Embeds are also synchronized for you in real time so you’ll never lose track of important customer chatter! Re:amaze is simplified cloud helpdesk for sites and apps. Re:amaze’s iOS app gives you the ability to amaze customers while you’re on the go! Designed from the ground up to fit the specific needs of agile businesses, Re:amaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via direct messaging, SMS/MMS, email and social media (Twitter, Facebook, Instagram), live chat, knowledge bases, and workflows.