Jitbit Helpdesk Reviews

• 
  By KeeshiKeesh

  Lazy

  There’s really no excuse that the app runs this poorly. The product is supposedly for professional services. I constantly have to restart the app to create and respond to tickets, there are missed notifications and I cannot select several categories at once when setting filters. With all the amazing apps out there performing complicated tasks semi-flawlessly, this is purely lack of effort.





• 
  By Jason Boothman

  Limited Features

  Sadly, many of the features on the desktop aren't available on the app making this app barely worth it. The interface is clean so if they could increase the usability I think it'd be a great app.

• 
  By MikePadge

  Can’t tag or CC people on tickets

  I love Jitbit, but the inability to add new people or cc them on tickets from the app is devastating. Please take a look at this.

• 
  By Jayram123

  Falls short of expectations

  Amazing desktop app but it does not hold water on the iOS app. I wouldn't be opposed to pay for this app if the functionality is improved. I cannot search for a ticket. The filtering that is available on the desktop should be available here by category. The ability to have a dashboard that shows metrics would be fantastic. It is a working tool and I am happy about that but there is still a lot to be had.

• 
  By Madeforworship

  Good app, could be better

  Good start. I can't seem to figure out why I don't get notifications though? Do they work?

• 
  By Greenehack

  Still not working

  You have failed to appropriately fix the biggest issue. This app does not hold your credentials but for 5 hours maybe less

Is Jitbit Helpdesk Safe?

No. Jitbit Helpdesk does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over User Reviews sourced from the Appstore and the appstore cumulative rating of /5 . Justuseapp Safety Score for Jitbit Helpdesk Is 16.3/100.

Is Jitbit Helpdesk Legit?

No. Jitbit Helpdesk does not seem legit based on our analysis. This conclusion was arrived at by running over Jitbit Helpdesk User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Jitbit Helpdesk Is 16.3/100.

Is Jitbit Helpdesk not working?

Jitbit Helpdesk works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

1. Pulling issues faced by users like you is a good way to draw attention of Jitbit Helpdesk to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Jitbit Helpdesk customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Jitbit Helpdesk.