Contact Freshservice Support
Company Name: Freshdesk
About: Freshworks creates SaaS customer engagement solutions to delight and wow both customers and
employees.
Headquarters: San Mateo, California, United States.
Freshservice Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Freshdesk
Verified email ✔✔
E-Mail: support@freshservice.com
Website: 🌍 Visit Freshservice Website
Privacy Policy: http://freshservice.com/privacy
Developer: Freshworks Inc
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3 Most reported problems 😔💔
New update not allowing me to login
by PJ Bhamrah
I was using the app just fine on my iphone 8 but needed to add it to another iphone 6s
It gets installed, i connect to the company vpn, enter the Freshservice link for my company, reach the login page, enter my credentials, hit login and a blank white page.
To make my life more miserable I signed out of the iphone 8 app as well and now i’m not able to sign in there either
If i use safari, everything works and i’m able to sign in no problems
Cant login
by DaRKSLuSHiE
On my new iPhone iOS 14.5.1, I cant login under Login and Normal Login. It wont authenticate. On our WiFi at work, once I login, the screen just goes white. Under normal login, it says “Email/password combination is not valid.” Tried to reset password, nothing. Working with FreshService support, I sent them videos of the app not working, they had me try to login on my iPhone with Chrome and that works… Please fix!!!
Stop fixing things that aren’t broken
by Masterc3501
All of a sudden with this new app I have no custom filtering I can do on my ticket views. As the dispatcher I need to be able to see clearly what tickets have no been assigned to a tech and now I can’t filter the tickets to show me all open unassigned tickets. My job just got 100x more difficult
Have a Problem with Freshservice? Report Issue
Why should I report an Issue with Freshservice?
- Pulling issues faced by users like you is a good way to draw attention of Freshservice to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Freshservice customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Freshservice.
