Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products.
You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience.
BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities.
The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version.
This intuitive ticketing system features an improved user experience to provide seamless customer service.