Remote Utilities app not working? crashes or has problems?

Remote Utilities Status

Remote Utilities is free remote desktop software that provides easy and secure
access to a remote computer. The program allows you to view the remote screen
and operate its mouse and keyboard as if you were sitting right in front of it.

I have a problem with Remote Utilities

Are you having issues? Select the issue you are having below and provide feedback to Remote Utilities.

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Most reported problems

Reported Issues: 6 Comments

By carol telfer 1 year ago

Please disconnect remote connection as the questions were too personal for me to respond any further. I have been hacked to many times to be pulled into another such position again.

By DONNA MASON 1 year ago

did not ask for this please t demand that you cancel all parts of this now

By DONNA MASON 1 year ago

did not ask for this please t demand that you cancel all parts of this now

By kenneth r sarofeen 1 year ago

i need to stop remote session which i did not autorize asap0

By kenneth r sarofeen 1 year ago

some one is in my computerin a remote session which i did not allow

By Jerry Quigley 1 year ago

How do I disconnect from a remote session - I did not authorize

Common dislikes about Remote Utilities app

- Keyboard freezes on iOS devices

- Fails to log in on PC

Have a Problem with Remote Utilities? Report Issue

Common Remote Utilities Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Remote Utilities app on iOS and Android devices. Solve all Remote Utilities app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Remote Utilities iPhone Issues and Solutions

Remote Utilities iOS app crashes, not working, errors
Remote Utilities iOS app network issues
Remote Utilities on iOS has black/white screen

Remote Utilities Android App Issues and Solutions

Remote Utilities has errors/crashing/not working
Remote Utilities server network connectivity issues
Remote Utilities has black screen

Remote Utilities iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Remote Utilities app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Remote Utilities app crashes or not working on Iphone (iOS):

Close and restart the Remote Utilities app on iPhone
Update Remote Utilities app to the Latest Version for iOS
Uninstall and reinstall Remote Utilities iPhone app
Update your iPhone to the latest iOS version

Fix Remote Utilities on iPhone unable to connect to server/internet connection issues::

To resolve Remote Utilities network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Remote Utilities black/white screen (blank screen) on iPhone:

Follow the Remote Utilities iOS app troubleshooting guide Here →

Remote Utilities Android App Issues and Solutions

Fix Remote Utilities not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Remote Utilities app issues:

Force Stop the Remote Utilities App
1. On android, goto "Settings" » click Remote Utilities app. » click "Force Stop".

Update Remote Utilities to the latest version on PlayStore

Clear Remote Utilities App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Remote Utilities app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Remote Utilities.

Fix Remote Utilities unable to contact server/ Remote Utilities internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Remote Utilities » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Remote Utilities » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Remote Utilities on android.

Solve Remote Utilities black/white screens issue on Android:

Follow the Remote Utilities android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Remote Utilities LLC, developers of Remote Utilities.

100% Contact Match

Developer: Remote Utilities LLC

E-Mail: [email protected]

Website: Visit Remote Utilities Website

About this app

You can use it for free to connect to your remote PCs from mobile devices. - View the remote desktop on your mobile device screen, control the mouse pointer and send keystrokes. - Connect to a remote PC behind a firewall or a proxy. - Access unattended and attended PCs from anywhere. - Connect by an IP address or an easy-to-use Internet ID. Remote Utilities is free remote desktop software that provides easy and secure access to a remote computer. The program allows you to view the remote screen and operate its mouse and keyboard as if you were sitting right in front of it. In order to connect to a remote PC, install the Host module on it. RemoteUtilities is a mobile version of the Viewer. You can download the Host module from Remote Utilities official website app. com.