Deliver personal customer support wherever you go with Groove's mobile help desk app, built specifically for iOS as the perfect companion to our web app.
As the simplest omni-channel help desk on the market, Groove is the #1 choice for over 10,000 customer-centric businesses.
Groove is the simple help desk alternative for growing, customer-centric companies.
All the features you love from the web appโseamless omni-channel support, simple inbox management, and team collaboration toolsโare now available on your phone.
Just beautiful, intuitive support solutions to help you connect with customers and grow your business.
- Reply, forward, or add notes to conversations, including mentioning other agents.
- Respond with confidence knowing collision detection will detect other agents' activity.
- Get more context with full customer profiles in the app, including recent conversations.
- Take action on conversations (star, tag, reassign, change state, follow).
- Stay updated in real time with a view of all messages from all of your inboxes.
- Switch devices and continue where you left off with automatic syncing.
No clutter.
No complexity.