Groove Help Desk Reviews

Groove Help Desk Reviews

Published by on 2024-04-30

๐Ÿท๏ธ About: Deliver personal customer support wherever you go with Groove's mobile help desk app, built specifically for iOS as the perfect companion to our web app. Groove is the simple help desk alternative for growing, customer-centric companies.


       


Overall Customer Experience ๐Ÿ˜Ž


๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜  Negative experience
49.2%

๐Ÿ˜Ž๐Ÿ‘Œ๐Ÿ”ฅ Positive experience
38.0%

๐Ÿ™„๐Ÿ’…๐Ÿซฅ Neutral
12.9%

~ from Justuseapp.com NLP analysis of 6 combined software reviews.



Read 1 Customer Service Reviews ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

5.0 out of 5

Easy conversations on the go

2023-08-15

Awesome addition to the Groove help desk app. Letโ€™s me have conversations on the go and notifies me of new messages. Has all the features I wanted to work from my phone.



Is Groove Help Desk Safe? ๐Ÿค—๐Ÿ™


Yes. Groove Help Desk is very safe to use. This is based on our NLP (Natural language processing) analysis of over 6 User Reviews sourced from the Appstore and the appstore cumulative rating of 5.0/5 . Justuseapp Safety Score for Groove Help Desk Is 43.6/100.


Is Groove Help Desk Legit? ๐Ÿ’ฏ


Yes. Groove Help Desk is a totally legit app. This conclusion was arrived at by running over 6 Groove Help Desk User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Groove Help Desk Is 58.4/100..


Is Groove Help Desk not working? ๐Ÿšจ


Groove Help Desk works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Groove Help Desk? Post a Review




Features

Deliver personal customer support wherever you go with Groove's mobile help desk app, built specifically for iOS as the perfect companion to our web app.

As the simplest omni-channel help desk on the market, Groove is the #1 choice for over 10,000 customer-centric businesses.

Groove is the simple help desk alternative for growing, customer-centric companies.

All the features you love from the web appโ€”seamless omni-channel support, simple inbox management, and team collaboration toolsโ€”are now available on your phone.

Just beautiful, intuitive support solutions to help you connect with customers and grow your business.

- Reply, forward, or add notes to conversations, including mentioning other agents.

- Respond with confidence knowing collision detection will detect other agents' activity.

- Get more context with full customer profiles in the app, including recent conversations.

- Take action on conversations (star, tag, reassign, change state, follow).

- Stay updated in real time with a view of all messages from all of your inboxes.

- Switch devices and continue where you left off with automatic syncing.

No clutter.

No complexity.