Contact HappyFox Help Desk 2 0 Support
Company Name: HappyFox Inc
About: HappyFox Help Desk is a cloud-based customer support platform. It offers an
enterprise-grade help desk ticketing system and knowledge base software.
HappyFox Help Desk 2 0 Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with HappyFox Help Desk 2.0. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HappyFox Help Desk 2.0. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HappyFox Inc
Read 3 Customer Service Reviews 😭😔💔
No Canned actions?? 🤯🤯🤯
by Gt218
How do I add a canned action to a ticket? There seems to be no way to add a pre-written reply like in the old app? There was no onboarding in the app either… help and support brings me right to a chat bot, which doesn’t tell me how to add a canned action. There isn’t even a knowledge base where I could look this up. Shouldn’t a pre-written response be the main thing there when composing an email? Aren’t 99% of all customer support ticket responses canned actions? The only button on the screen is “proceed”. How can this be a customer support app without the number 1 feature that customer service reps use?
New app needs work
by Indycolts2k6
No way to record time, can’t change who you’re replying to, and who knows what else. They should’ve tested this thing better before releasing it. Switching back to the old app.
No tasks
by Rybu0305
You can’t see tasks associated with tickets
Have a Problem with HappyFox Help Desk 2.0? Report Issue
Why should I report an Issue with HappyFox Help Desk 2.0?
- Pulling issues faced by users like you is a good way to draw attention of HappyFox Help Desk 2.0 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HappyFox Help Desk 2.0 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HappyFox Help Desk 2.0.
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