Company Name: HappyFox Inc
About: HappyFox Help Desk is a cloud-based customer support platform. It offers an
enterprise-grade help desk ticketing system and knowledge base software.
Listed below are our top recommendations on how to get in contact with HappyFox Help Desk 2.0. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HappyFox Help Desk 2.0. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HappyFox Inc
E-Mail: [email protected]
Website: 🌍 Visit HappyFox Help Desk 2.0 Website
Privacy Policy: https://www.happyfox.com/privacy-policy/
Developer: HappyFox Inc
54.55% Contact Match
Developer: HappyFox Inc
E-Mail: [email protected]
Website: 🌍 Visit HappyFox Chat 2.0 Website
by Gt218
How do I add a canned action to a ticket? There seems to be no way to add a pre-written reply like in the old app? There was no onboarding in the app either… help and support brings me right to a chat bot, which doesn’t tell me how to add a canned action. There isn’t even a knowledge base where I could look this up. Shouldn’t a pre-written response be the main thing there when composing an email? Aren’t 99% of all customer support ticket responses canned actions? The only button on the screen is “proceed”. How can this be a customer support app without the number 1 feature that customer service reps use?
by Indycolts2k6
No way to record time, can’t change who you’re replying to, and who knows what else. They should’ve tested this thing better before releasing it. Switching back to the old app.
by Rybu0305
You can’t see tasks associated with tickets
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