SnapCar app not working? crashes or has problems?

SnapCar Status

Last Updated on 2023-06-29 by SnapCar

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Common SnapCar Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SnapCar app on iOS and Android devices. Solve all SnapCar app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SnapCar iPhone Issues and Solutions

SnapCar iOS app crashes, not working, errors
SnapCar iOS app network issues
SnapCar on iOS has black/white screen

SnapCar Android App Issues and Solutions

SnapCar has errors/crashing/not working
SnapCar server network connectivity issues
SnapCar has black screen

SnapCar iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SnapCar app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SnapCar app crashes or not working on Iphone (iOS):

Close and restart the SnapCar app on iPhone
Update SnapCar app to the Latest Version for iOS
Uninstall and reinstall SnapCar iPhone app
Update your iPhone to the latest iOS version

Fix SnapCar on iPhone unable to connect to server/internet connection issues::

To resolve SnapCar network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SnapCar black/white screen (blank screen) on iPhone:

Follow the SnapCar iOS app troubleshooting guide Here →

SnapCar Android App Issues and Solutions

Fix SnapCar not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SnapCar app issues:

Force Stop the SnapCar App
1. On android, goto "Settings" » click SnapCar app. » click "Force Stop".

Update SnapCar to the latest version on PlayStore

Clear SnapCar App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SnapCar app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SnapCar.

Fix SnapCar unable to contact server/ SnapCar internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SnapCar » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SnapCar » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SnapCar on android.

Solve SnapCar black/white screens issue on Android:

Follow the SnapCar android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SnapCar, developers of SnapCar.

About this app

Would you like to (re)discover the pleasure of travelling in complete peace of mind with a private driver worthy of the name? Immediately or in advance, book your private driver wherever you are in France with complete peace of mind. Quality. And many additional functionalities that you will not find anywhere else for your business trips (booking channels, prioritization, payment types, reporting... ) if your company has subscribed to our services... We are happy to welcome you among our customers, share your first experience with us... Don't wait any longer! To offer you the best experience on the market with the top drivers at the best price. You’ll never want to travel in the city another way.