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⚠️ Most reported problems ⚠️

Something else
38.9%

Crashes
22.2%

Not working
16.7%

Connection
11.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of lululemon Problems 😠👌🔥

- Missing the option to save items for later

- Ridiculous phone call wait times

- Very limited customer service hours

- Can't cancel an order from the app or through email after the guest service desk help center is closed

- No one cares you’re spending hundreds of dollars on athleisure wear

  7 Reported Issues: 😵🆘🛟🚨📢

Kimberly
2023-11-01

App will not let me checkout. Checkout button stays grey.

Nikki Rokocibi
2023-07-31

App won’t let me place order, this has been going on for months. It shows total but won’t let me place order. The button stays grey

Michael
2023-05-04

App keep freezing on cart page, forcing me to close the app and restart it before I can scroll though the multiple items in my cart

Jini Karelitz
2023-02-02

There is no music coming from the mirror. Can I fix it?

Kassidy
2022-08-09

When scrolling through a page, it jumps back to the beginning of the page. This has been happening all week, maybe new update has caused this as I have never had an issue like this.

Kristin Elizabeth Schroeder-Wilcox
2022-08-04

When scrolling through a page, it jumps back to the beginning of the page. This has been happening all week, maybe new update has caused this as I have never had an issue like this.

Ann
2022-07-05

App stock is glith

Showing 1-7 of 7

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Common lululemon Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at lululemon athletica canada inc., developers of lululemon.


Verified email  

Contact e-Mail: appsupport@lululemon.com




About this app

Add products to your Favorites list so you can easily come back to them later. • eGift Cards: Buy electronic gift cards for your family and friends through lululemon and send them directly to their email. • Store Locator: Find store hours and locations right on your phone. • Find local events tailored to your favorite sweaty pursuits. • Get inspired by real and authentic stories posted by our own ambassadors and stores. • Curious about what goes into our gear?  Our app is built from the ground up to feel as snappy as your personal bests. • You’ll find high-quality photos of products taken from every angle and a zoom-in feature that lets you nerd out hard on every technical detail. • Inventory-check your local store and find out right from your phone if your size and color are in stock. • Favorites: So many products to love, so little time!  Get an insider look through exclusive behind-the-scenes videos. • Use Touch ID or Face ID to make sign-in easy; rest assured, your biometric data is protected and safe. • My Account: Update your profile and subscribe to product emails in the improved Account settings. • Store your preferences and purchase information to make checkout a breeze.  Be ready for all your sweaty pursuits with technical athletic clothing and accessories for running, cross-training, and yoga. • Shop instantly.  Founded in Vancouver British Columbia in 1998, the first this app athletica store shared space with a yoga studio.  We’ve grown quite a bit since then and our technical athletic apparel for men and women is now available online, in stores, and in showrooms all over the world.  Browse and shop for this app gear from anywhere!  And of course, standard shipping is always complimentary.  Have an idea, problem, or feedback?  Get in touch at gec@this app.