Covid Free GR app not working? crashes or has problems?

Covid Free GR Status

Last Updated on 2022-05-24 by Hellenic Republic

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Common Covid Free GR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Covid Free GR app on iOS and Android devices. Solve all Covid Free GR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Covid Free GR iPhone Issues and Solutions

Covid Free GR iOS app crashes, not working, errors
Covid Free GR iOS app network issues
Covid Free GR on iOS has black/white screen

Covid Free GR Android App Issues and Solutions

Covid Free GR has errors/crashing/not working
Covid Free GR server network connectivity issues
Covid Free GR has black screen

Covid Free GR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Covid Free GR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Covid Free GR app crashes or not working on Iphone (iOS):

Close and restart the Covid Free GR app on iPhone
Update Covid Free GR app to the Latest Version for iOS
Uninstall and reinstall Covid Free GR iPhone app
Update your iPhone to the latest iOS version

Fix Covid Free GR on iPhone unable to connect to server/internet connection issues::

To resolve Covid Free GR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Covid Free GR black/white screen (blank screen) on iPhone:

Follow the Covid Free GR iOS app troubleshooting guide Here →

Covid Free GR Android App Issues and Solutions

Fix Covid Free GR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Covid Free GR app issues:

Force Stop the Covid Free GR App
1. On android, goto "Settings" » click Covid Free GR app. » click "Force Stop".

Update Covid Free GR to the latest version on PlayStore

Clear Covid Free GR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Covid Free GR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Covid Free GR.

Fix Covid Free GR unable to contact server/ Covid Free GR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Covid Free GR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Covid Free GR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Covid Free GR on android.

Solve Covid Free GR black/white screens issue on Android:

Follow the Covid Free GR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hellenic Republic, developers of Covid Free GR.

About this app

You are using the official Greek application for the verification of European digital COVID certificates which is available through the official account of the Hellenic Republic.