eSumain app not working? crashes or has problems?

eSumain Status

Last Updated on 2020-09-11 by THE SUMAIN ENTREPRENEURS CLUB

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Common eSumain Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot eSumain app on iOS and Android devices. Solve all eSumain app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

eSumain iPhone Issues and Solutions

eSumain iOS app crashes, not working, errors
eSumain iOS app network issues
eSumain on iOS has black/white screen

eSumain Android App Issues and Solutions

eSumain has errors/crashing/not working
eSumain server network connectivity issues
eSumain has black screen

eSumain iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever eSumain app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix eSumain app crashes or not working on Iphone (iOS):

Close and restart the eSumain app on iPhone
Update eSumain app to the Latest Version for iOS
Uninstall and reinstall eSumain iPhone app
Update your iPhone to the latest iOS version

Fix eSumain on iPhone unable to connect to server/internet connection issues::

To resolve eSumain network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix eSumain black/white screen (blank screen) on iPhone:

Follow the eSumain iOS app troubleshooting guide Here →

eSumain Android App Issues and Solutions

Fix eSumain not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent eSumain app issues:

Force Stop the eSumain App
1. On android, goto "Settings" » click eSumain app. » click "Force Stop".

Update eSumain to the latest version on PlayStore

Clear eSumain App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "eSumain app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch eSumain.

Fix eSumain unable to contact server/ eSumain internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click eSumain » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got eSumain » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch eSumain on android.

Solve eSumain black/white screens issue on Android:

Follow the eSumain android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at THE SUMAIN ENTREPRENEURS CLUB, developers of eSumain.

About this app

Avec votre App this app, téléchargé sur votre smartphone, vous trouvez un commerçant pour acheter un produit, un prestataire pour commander un service ou bien une association pour participer à ses activités de loisir, sportive, artistique... En outre, avec notre Blog, vous pouvez suivre nos actualités relatives au monde des entrepreneurs sumains et au développement de notre réseau sumain. Ainsi, vous pouvez suivre notre Agenda qui contient toutes les manifestations culturelles, artistiques... au niveaux local, national et international. Et également, vous êtes informé régulièrement, en ce qui concerne les événements à venir : Festival Clin d'oeil, DeafNation Expo, Spectacles, Congrès des Sourds, etc... Là, vous devenez aussi membre de la communauté qui regroupe tous les Sumains qui sont en majorité Sourds venant de tous les quatre coins du monde.