COVID-19 and flu in app not working? crashes or has problems?

COVID-19 and flu in Status

Last Updated on 2020-04-13 by NHS 24

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Common COVID-19 and flu in Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot COVID-19 and flu in app on iOS and Android devices. Solve all COVID-19 and flu in app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

COVID-19 and flu in iPhone Issues and Solutions

COVID-19 and flu in iOS app crashes, not working, errors
COVID-19 and flu in iOS app network issues
COVID-19 and flu in on iOS has black/white screen

COVID-19 and flu in Android App Issues and Solutions

COVID-19 and flu in has errors/crashing/not working
COVID-19 and flu in server network connectivity issues
COVID-19 and flu in has black screen

COVID-19 and flu in iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever COVID-19 and flu in app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix COVID-19 and flu in app crashes or not working on Iphone (iOS):

Close and restart the COVID-19 and flu in app on iPhone
Update COVID-19 and flu in app to the Latest Version for iOS
Uninstall and reinstall COVID-19 and flu in iPhone app
Update your iPhone to the latest iOS version

Fix COVID-19 and flu in on iPhone unable to connect to server/internet connection issues::

To resolve COVID-19 and flu in network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix COVID-19 and flu in black/white screen (blank screen) on iPhone:

Follow the COVID-19 and flu in iOS app troubleshooting guide Here →

COVID-19 and flu in Android App Issues and Solutions

Fix COVID-19 and flu in not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent COVID-19 and flu in app issues:

Force Stop the COVID-19 and flu in App
1. On android, goto "Settings" » click COVID-19 and flu in app. » click "Force Stop".

Update COVID-19 and flu in to the latest version on PlayStore

Clear COVID-19 and flu in App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "COVID-19 and flu in app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch COVID-19 and flu in.

Fix COVID-19 and flu in unable to contact server/ COVID-19 and flu in internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click COVID-19 and flu in » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got COVID-19 and flu in » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch COVID-19 and flu in on android.

Solve COVID-19 and flu in black/white screens issue on Android:

Follow the COVID-19 and flu in android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NHS 24, developers of COVID-19 and flu in.