Camera app not working? crashes or has problems?

Camera Status

Last Updated on 2015-03-16 by StudioMoob

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Common Camera Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Camera app on iOS and Android devices. Solve all Camera app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Camera iPhone Issues and Solutions

Camera iOS app crashes, not working, errors
Camera iOS app network issues
Camera on iOS has black/white screen

Camera Android App Issues and Solutions

Camera has errors/crashing/not working
Camera server network connectivity issues
Camera has black screen

Camera iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Camera app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Camera app crashes or not working on Iphone (iOS):

Close and restart the Camera app on iPhone
Update Camera app to the Latest Version for iOS
Uninstall and reinstall Camera iPhone app
Update your iPhone to the latest iOS version

Fix Camera on iPhone unable to connect to server/internet connection issues::

To resolve Camera network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Camera black/white screen (blank screen) on iPhone:

Follow the Camera iOS app troubleshooting guide Here →

Camera Android App Issues and Solutions

Fix Camera not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Camera app issues:

Force Stop the Camera App
1. On android, goto "Settings" » click Camera app. » click "Force Stop".

Update Camera to the latest version on PlayStore

Clear Camera App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Camera app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Camera.

Fix Camera unable to contact server/ Camera internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Camera » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Camera » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Camera on android.

Solve Camera black/white screens issue on Android:

Follow the Camera android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at StudioMoob, developers of Camera.

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