Leya Status

Last Updated on 2023-06-15 by Kateryna Maslova

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Common Leya Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Leya app on iOS and Android devices. Solve all Leya app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Leya iPhone Issues and Solutions

Leya iOS app crashes, not working, errors
Leya iOS app network issues
Leya on iOS has black/white screen

Leya Android App Issues and Solutions

Leya has errors/crashing/not working
Leya server network connectivity issues
Leya has black screen

Leya iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Leya app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Leya app crashes or not working on Iphone (iOS):

Close and restart the Leya app on iPhone
Update Leya app to the Latest Version for iOS
Uninstall and reinstall Leya iPhone app
Update your iPhone to the latest iOS version

Fix Leya on iPhone unable to connect to server/internet connection issues::

To resolve Leya network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Leya black/white screen (blank screen) on iPhone:

Follow the Leya iOS app troubleshooting guide Here →

Leya Android App Issues and Solutions

Fix Leya not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Leya app issues:

Force Stop the Leya App
1. On android, goto "Settings" » click Leya app. » click "Force Stop".

Update Leya to the latest version on PlayStore

Clear Leya App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Leya app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Leya.

Fix Leya unable to contact server/ Leya internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Leya » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Leya » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Leya on android.

Solve Leya black/white screens issue on Android:

Follow the Leya android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kateryna Maslova, developers of Leya.

About this app

Combine color, theme, design in the search and save the best ideas for yourself. this app takes care of your time and adds ideas every day so that you can find your manicure according to several criteria at the same time. this app is your personal guide to the world of manicure ideas!