U-Haul app not working? crashes or has problems?

U-Haul Status

Published by U-Haul International, Inc. on 2023-12-04

Get Moving Made Easier® with the official U-Haul® Moving & Storage app. Rent
and Return a truck or trailer right from your phone.

I have a problem with U-Haul

Are you having issues? Select the issue you are having below and provide feedback to U-Haul.

User reports:
App has problems

User reports 15

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

60.0%

46.7%

Not working

40.0%

Account

6.7%

Reported Issues: 9 Comments

By Aria 4 months ago

I can't sign in. I know user name and password are correct since I can log in on my computer. But, on the app it says "An error has occurred".

By Scott Johnson 6 months ago

Your app won't open. The red line begins to crawl across the top of the app and then goes back to the beginning on the left and then keeps attempting to crawl across to the right side of the app giving one the sense that it's loading but it never loads

By amir 11 months ago

It is strange that there is a few days that I try to rent a car with u-haul and the website goes down during the renting process and every one informs this every where but the company doesn't care.

By Dennis McEvoy 1 year ago

Uhaul app keeps loading and entire page keeps bouncing. I uninstalled and reinstalled. Problem fixed temporarily then right back to same problems.

By Jason 1 year ago

Can’t log into app?!?!

By John 1 year ago

App stinks. Login fields aren’t accessible.

By RJ 1 year ago

By Robert gollon 1 year ago

Partial screen displayed with Sign In sections not visible

By jose 1 year ago

Does not allow to log in

Common dislikes about U-Haul app

- Constant errors and timeout functions when attempting to login

- Charged for items that the location doesn’t have

- Antiquated locks that held the keys did not open easily

- Had to go across town to the primary location to get the equipment

Have a Problem with U-Haul? Report Issue

Common U-Haul Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot U-Haul app on iOS and Android devices. Solve all U-Haul app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

U-Haul iPhone Issues and Solutions

U-Haul iOS app crashes, not working, errors
U-Haul iOS app network issues
U-Haul on iOS has black/white screen

U-Haul Android App Issues and Solutions

U-Haul has errors/crashing/not working
U-Haul server network connectivity issues
U-Haul has black screen

U-Haul iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever U-Haul app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix U-Haul app crashes or not working on Iphone (iOS):

Close and restart the U-Haul app on iPhone
Update U-Haul app to the Latest Version for iOS
Uninstall and reinstall U-Haul iPhone app
Update your iPhone to the latest iOS version

Fix U-Haul on iPhone unable to connect to server/internet connection issues::

To resolve U-Haul network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix U-Haul black/white screen (blank screen) on iPhone:

Follow the U-Haul iOS app troubleshooting guide Here →

U-Haul Android App Issues and Solutions

Fix U-Haul not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent U-Haul app issues:

Force Stop the U-Haul App
1. On android, goto "Settings" » click U-Haul app. » click "Force Stop".

Update U-Haul to the latest version on PlayStore

Clear U-Haul App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "U-Haul app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch U-Haul.

Fix U-Haul unable to contact server/ U-Haul internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click U-Haul » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got U-Haul » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch U-Haul on android.

Solve U-Haul black/white screens issue on Android:

Follow the U-Haul android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at U-Haul International, Inc., developers of U-Haul.

83.33% Contact Match

Developer: U-Haul International

E-Mail: [email protected]

Website: Visit U-Haul Website

About this app

Track all of your orders, manage your account, rent self-storage and move right in. Get Moving Made Easier® with the official U-Haul® Moving & Storage app. Manage every aspect of your move from the reservation to the return. Rent and Return a truck or trailer right from your phone. Hire Moving Helpers®, order boxes and moving supplies for delivery or pickup in-store, and so much more.