Ring app not working? crashes or has problems?

Ring Status
I have a problem with Ring

Are you having issues? Select the issue you are having below and provide feedback to Ring.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
14 User reports:
App has problems
 User reports 14

⚠️ Most reported problems ⚠️
Something else
30.0%

Not working
25.0%

Crashes
15.0%

Connection
10.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Ring Problems 🔥

- Reviews about slow lag times are true

- Have to purchase two cameras per each location

- Numerous problems with WiFi connection, batteries and poor video quality or delayed play back

- Takes too long to move from notification to video

- Motion is only detected when user walks out the front door or a car drives by

- Doorbell stops working right after someone rings the doorbell and won’t work again until unplugged and plugged back in

- Issue with doorbells not being able to operate all the time when in-house chime is also activated

📋 6 Reported Issues:

M
Matthew 2023-12-16

Doorbell setup app stops responding once you get to screen warning about which screws to use. Can get past that point. Android phone. Tried to setup on my other android and same problem! Frustrating. Have reinstalled app. Turned off phone. Waited a day. Ring needs to urgently fix this bug!

S
Shyam Lal 2022-08-12

Sir mera account Frozen ho chuka hai pls unblock kar dijiye

B
Bob 2022-07-23

I can't get help chat bot non functional, no one answers phone , no email for help, can't get app to work. I want to return but website not accepting my email, order number, phone number or anything. I want my money back for this complete rip off. 350 dollars for total garbage, unusable and ZERO customer service

L
Linda 2022-07-12

My app keeps crashing on my samsung phone

⚠️ Troubleshoot | Report Issue ⚠️
L
Lafe Ball 2022-04-28

Hello, I called earlier for help because I cannot access my application on my iPhone. I deleted the application and reinstalled it twice. I was told to try it on a different device which I have on my iPad and can gain access and it works fine. I have also had my wife check the app on her phone and it works fine as well. On my my iPhone I keep getting a notification it says an error occurred please try again later. This is been happening off and on for two weeks and in the past two days it has been permanent. I need to get this resolved please help.

L
Larry Long 2022-04-08

Cannot receive verification code bye email. Can it be sent by texting it to that . llong@redacted

Showing 1-6 of 6 reported issues:

Have a Problem with Ring - Always Home? Report Issue




Common Ring Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Ring iPhone Issues and Solutions

  2. Ring Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@ring.com

Website: 🌍 Visit Ring Website

Privacy Policy: https://ring.com/privacy-notice

Developer: Ring.com




‼️ Outages Happening Right Now