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This place is a joke. . I understand being over crowded because there is no competition for the park to compete with. You can’t order chicken nuggets on the app because of a shortage. The park WiFi is terrible without them having their own WiFi for guests so the app is super slow to non existent. When ordering other food the time slots fill up too fast. Customer service is a joke. Good luck getting a hold of someone over the phone. I had issues with my membership post Pndemic which I kept paying even though there was an option to put on hold. My fault for thinking that they would be able to compensate you for being a good patron. This place needs a reality check which will hopefully come once the new lark opens by WestGate. I was excited when they did an in park survey so that I could give them some constructive criticism instead posting on a site like this. Unfortunately the survey was very controlled with just trying to find their demographic without asking for feedback or comments. This place knows it’s a joke and that we in the west valley are trapped. If you can wait until next year when the other park opens. Do it. Oh yeah, one more thing, they make you rent tubes instead of providing enough park tubes to service their customers. Terrible!!!

Why won’t Six Flags honor its Diamond Elite Member benefit to purchase The Membership Flash Passes @ 50% off at anytime during their membership? A customer doesn’t know if they are going to need it until they actually go to the park and personally experience the 2 hour long lines for each ride. Last time I visited the park I only was able to go on 2 rides due to the long lines. Only allowing it at initial membership purchase is bad business. This practice has led to a dissatisfied customer. Why should I even bother visiting this park? I will be going a lot less than I would have visited if I were allowed to purchase the 50% off flash Pass membership. Magic Mountain corporate this means lower revenue for you. You will lose 10 times as much money as you would have were you to allow this purchase. Now I’ll visit 3 times vs 12 times during 2022 each visit is at least a $200 spend. $2400 for 12 visits $2150 with the flash Pass membership discount. Instead you may get $300 from me across the 3 visits. Do the math with your current policy you lose big time.

A friend bought her ticket for one day and had all time slots open, I have a platinum member pass and no time slots were available for the exact same day. We did this at the same time so it’s very hard to believe the entire day sold old within one minute. So annual members don’t get the same days and time slots as someone who is just purchasing a one day ticket on the spot. Weird how these “benefits” are working. Also when you go to make a reservation it’s beyond glitchy half my page disappeared when I was trying to make the useless 4:15 time slot? (The first time buyer got 11:15 am ) made me type in my membership number about 5 times even tho I am fully logged into the app. Ive tried, multiple times, to speak to an actual human about the issues and can’t get through to anyone it had me waiting then the page froze and logged me out. You just get transferred to multiple robots that don’t answer your questions at all. I’ve had nothing but problems with this and regret buying this membership, not worth it at all.