Topgolf Reviews

Topgolf Reviews

Published by on 2021-05-10

The Topgolf app is the best way to enhance your experience and access an array
of cool features:* - Make reservations and play when you want - Check current
wait times - View full food and drink menu - Reload game play credit - Utilize
the Bay Remote to change channels on your TV - Tra...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Topgolf Reviews

  • By

    Listen to Customers

    The leaderboards on the app have not been working correctly up for over SIX MONTHS now. Most locations show the same names on the leaderboards. I (along with many others) have reached out to technical support. On October 24, 2018, Kathleen S. (Guest Care Team) responded that the Technology Team was working to get info in the online accounts and app accounts to sync...then the problem would be fixed. Well, four months later and EVERYONE is still waiting. What is going on with your IT department that it can’t fix this issue...makes me wonder if you have deeper problems in that area of your business?!?!? If you care about your customers, you will address this soon. Stop ignoring your customers!

  • By

    Game History too hard to navigate

    Game History should have an option to show you all the games you’ve played regardless of where it was played and what type of game it was. Maybe it’s because I’m 2 hours away from the closest Top Golf, but I’d like all my games to be on the same page. When I travel and there’s a top golf near by I’ll normally try and get a night in but then sometimes I don’t even remember what city it was located in, so now I have to go through the city selection and figure out which games I even played.

  • By

    Leaderboard update

    I have had this app since the Columbus, Ohio location opened last Fall. At no point since I have used this app have the leaderboards functioned properly. The app keeps accurate records of each game played, but does not properly update the daily/monthly/all time leaderboards. Are their plans to address and fix this issue? Very frustrating.

  • By

    Can’t modify “My Topgolf” location???

    Seems like a decent app, but there is no ability to change your “My Topgolf” location once you set it during the membership registration process. Contacted support and they said it can’t be changed. I only selected the location I did because it would not let me select the Minneapolis location that was yet to open in two days...assuming the app would let me change my location after I registered. Seems like this would be an easy fix and not sure why it is not available in the first place.

  • TopGolf is a great time. App not updating stats.

    Playing TopGolf is a great deal fun! The App does work pretty well, however if you are looking to review your stats, the system is not working for this. I went on Tuesday Sept. 3rd and as of the 6th, my game stats do not show up for the 3rd. My scores show up on the daily high score listing, so the system know I played, but my app does not. Not the end of the world, but would be nice to see how I am improving or not.

  • By

    Game Histoy

    Unable to see game history. It recognizes that I have played. Does not associate games with any location. So can not see any game results. Can see results on iMac, not iPhone. I have plenty of available memory.

  • By

    “Response parsing failed”

    My title is just one of many error messages you’ll get while using the app. It’s not integrated with keychain, so it will not save your password - poor programming. Their website isn’t much better, as when I went to make a reservation there, on 3 attempts each time it said that the time slot is no longer available. When I called for help, I only got a automated system telling me to go online to make reservations. Are you kidding me? As fry from Futurama would say, “shut up and take my money!!”

  • By

    Tons of Fun

    Living up north can mean a long winter with no golf. One of my golfing buddies and I just substituted a trip to Top Golf for our weekly round of golf, and it is great. The games are great, helping us think about and work on various parts of our game. And who doesn’t love a little competition?!? My only negatives about TG are it is a little pricey, and the scoring has a glitch once in a while.

  • By

    Mediocre App

    Seems like they didn’t address any of the issues people complained about with this new update. One thing I would like to see is better filters for my game history. I think there should be an option to see all games and all locations on one screen. Then give us the option to filter by location, game, date, etc. And allow us to sort by score, date, etc.

  • By

    Leaderboards Broken!!

    The leaderboards have been messed up for at least 2 months now, the names on the leaderboards are coming from a single location in FL, I know this because I have scanned through all the names and have found a couple of company names that narrow it down. Clicking on the location and going to that location’s leaderboard will show you same names no matter which location you are trying to view.

  • By

    Not able to change home venue

    So I just got done speaking with tech support and they are unable to change the home venue so no controls and it’s a big hassle to reserve or control things at your own venue. They said I have to purchase another membership even though I’ve never been across the country to the venue that was assigned to me in error. This is terrible and needs to be fixed. It seems super easy to me so TopGolf please fix your error!

  • By

    Great upgraded TopGolf app!!!

    Now with this great upgrade in this app, I can see everything in my game history.. even the score of the team playing with me that day... amazing... I’m so happy, I check and use the app every time. Alf

  • By

    Great time

    We went to celebrate my Daughters Birthday and we really had a blast. The crew there was very helpful, just an overall fun experience. We are going back next week to celebrate my husband bday :)

  • By

    Going downhill

    App has switched to be more a sales tool for all their locations then tracking your own games. What happened to average score and other personal stats now it’s hard to find stats and is filtered by location instead overall.

  • By

    Good Stuff Here

    We live two hours away, across the bay as they call it. We make it over at least once a month and every time is amazing! Thanks!!!

A better way to Contact apps

You can now contact Topgolf customer service directly
via Email using our new site -

Contact Topgolf directly

Is Topgolf Safe?

Yes. Topgolf is very safe to use. This is based on our NLP (Natural language processing) analysis of over 17,526 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Topgolf Is 50.1/100.

Is Topgolf Legit?

Yes. Topgolf is a totally legit app. This conclusion was arrived at by running over 17,526 Topgolf User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Topgolf Is 50.1/100.

Is Topgolf not working?

Topgolf works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Topgolf? Report Issue

Leave a comment:

Why should I report an Issue with Topgolf?

  1. Pulling issues faced by users like you is a good way to draw attention of Topgolf to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Topgolf customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Topgolf.

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