Contact Topgolf Support
Company Name: TopGolf USA, Inc.
About: Topgolf is the premier golf entertainment complex where the competition of sport meets your favorite
local hangout spot.
Headquarters: Chigwell, Essex, United Kingdom.
Topgolf Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Topgolf. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Topgolf. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
More Matches
Get Pricing Info for Topgolf Entertainment GroupContact Topgolf Entertainment Group! Or Contact Support
Need help using Topgolf Entertainment Group? Try their Help Center now!
Topgolf Entertainment Group in the News!
Social Support and Contacts
Topgolf Entertainment Group on Facebook!
Topgolf Entertainment Group on Twitter!
Topgolf Entertainment Group on LinkedIn!
Read 4 Customer Service Reviews 😭😔💔
WGT closed both my sisters and my account yesterday. We had invested over 400 dollars in buying clubs WGT had fervently promoted. We are both in our seventies and very distressed by this unwarranted action. WGT effectively stole our money. So please be warned, no matter how much money you invest in WGT golf game, you could lose it all tomorrow.
Listen to Customers
by Ajdkdiwkskksoxl
The leaderboards on the app have not been working correctly up for over SIX MONTHS now. Most locations show the same names on the leaderboards. I (along with many others) have reached out to technical support. On October 24, 2018, Kathleen S. (Guest Care Team) responded that the Technology Team was working to get info in the online accounts and app accounts to sync...then the problem would be fixed. Well, four months later and EVERYONE is still waiting. What is going on with your IT department that it can’t fix this issue...makes me wonder if you have deeper problems in that area of your business?!?!?
If you care about your customers, you will address this soon. Stop ignoring your customers!
Fix your wait time system
by JimiPurse
Topgolf, please fix your system for “waiting time” estimates in the app. If it says 30 min wait on the app, while being told 90 mins when you walk through the door, then your customers feel bamboozled. The lady at check-in seemed shocked that we didn’t want to wait an hour and a half for a bay to open. Who in the world wants to wait 90 minutes to hit balls at a driving range? Figure it out, because right now you’re losing customers.
“Response parsing failed”
by Griffin Radcliffe
My title is just one of many error messages you’ll get while using the app. It’s not integrated with keychain, so it will not save your password - poor programming. Their website isn’t much better, as when I went to make a reservation there, on 3 attempts each time it said that the time slot is no longer available. When I called for help, I only got a automated system telling me to go online to make reservations. Are you kidding me? As fry from Futurama would say, “shut up and take my money!!”
Have a Problem with Topgolf? Report Issue
Why should I report an Issue with Topgolf?
- Pulling issues faced by users like you is a good way to draw attention of Topgolf to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Topgolf customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Topgolf.
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