Six Flags Reviews

by Starving In Surprise?

This place is a joke. . I understand being over crowded because there is no competition for the park to compete with. You can’t order chicken nuggets on SixFlags because of a shortage. The park WiFi is terrible without them having their own WiFi for guests so SixFlags is super slow to non existent. When ordering other food the time slots fill up too fast. Customer service is a joke. Good luck getting a hold of someone over the phone. I had issues with my membership post Pndemic which I kept paying even though there was an option to put on hold. My fault for thinking that they would be able to compensate you for being a good patron. This place needs a reality check which will hopefully come once the new lark opens by WestGate. I was excited when they did an in park survey so that I could give them some constructive criticism instead posting on a site like this. Unfortunately the survey was very controlled with just trying to find their demographic without asking for feedback or comments. This place knows it’s a joke and that we in the west valley are trapped. If you can wait until next year when the other park opens. Do it. Oh yeah, one more thing, they make you rent tubes instead of providing enough park tubes to service their customers. Terrible!!!

by Ironarmani

Why won’t Six Flags honor its Diamond Elite Member benefit to purchase The Membership Flash Passes @ 50% off at anytime during their membership? A customer doesn’t know if they are going to need it until they actually go to the park and personally experience the 2 hour long lines for each ride. Last time I visited the park I only was able to go on 2 rides due to the long lines. Only allowing it at initial membership purchase is bad business. This practice has led to a dissatisfied customer. Why should I even bother visiting this park? I will be going a lot less than I would have visited if I were allowed to purchase the 50% off flash Pass membership. Magic Mountain corporate this means lower revenue for you. You will lose 10 times as much money as you would have were you to allow this purchase. Now I’ll visit 3 times vs 12 times during 2022 each visit is at least a $200 spend. $2400 for 12 visits $2150 with the flash Pass membership discount. Instead you may get $300 from me across the 3 visits. Do the math with your current policy you lose big time.

by BLacK-HaRTz

At the CA discovery kingdom SixFlags was worthless and didn't work right. Map was not accurate and gave wrong directions where it was closed at some areas. Lots of attentions closed that wasn't on SixFlags . Hard to find those "tall souvenir drinks" filled with coke and had to walk all over the park to find food or drinks. No security. No covid restrictions, everyone not wearing a mask and their website shows they are abiding by cdc restrictions.. I sent a complaint to six flags and they responded with "our website shows we are allowing anyone without a mask and who are vaccinated. We are not liable if you catch the covid virus at our parks since it's your discretion to visit the park, " I wouldn't go here at all and I'm filing complaints everywhere as much as I can !

Like everyone said , "app is garbage" and it truly is!!!!!!!!

by Alex Sabry

I’ve been to six flags for almost my entire life and i’ve never experienced what has happened today. Ever since covid started we had to make reservations to able to get in, there was no events or anything, today took a twist, we made reservations for today and were very excited, we drove 3 hours and those 3 hours were excitements, when we arrived it said that there was a event going on to ride the rides, we said we payed for it and still didn’t let us in, honestly i don’t know why they didn’t let us in but we’ve cleared so much on our days just to come and enjoy today. We’re still waiting for our money back. I hope this never happens again because honestly this is unbelievable.

by Rmclean177

Do not buy tickets!! You are not allowed to reserve a time to go prior to purchasing tickets. Once you purchase the non-refundable tickets (They are very clear on this), you can then check for a reservation. However, not a single reservation time is available. Not ONE!! They are selling non-refundable tickets to people who cannot use the tickets. There is no way to contact them in advance to see if reservations are available. There is no place on the website that says they are currently sold out. They have no customer service number. It’s posted on the website and in SixFlags , but it’s 100% automated. No human interaction. No way to contact anyone about this unethical behavior. As this affects children of all ages, I find this even more sad.

by Disgrunttled

I was excited for our first family outing to Hurricane Harbor, Jackson Nj since restrictions were lifted. My kids brought friends and we got to the park early. It went downhill from there. We are members snd the day before we tried to add our meal plans and it wouldn’t let us. We decide to do it at the park. First off we couldn’t get and season drink cups because they were sold out. Then when we went to member services we were told we couldn’t add the meal plans to our membership. They referred us to a number to call which referred us to the website which has been down almost all day. The other option was to cancel our membership, start all over and add the meal plans but they wouldn’t go into effect for the day. Which left us no option. To top it all off 1/2 of the rides were closed due to nit enough staffing. As someone who has paid all through covid monthly I’m extremely frustrated and disappointed with the service at this establishment.

by LAND OF STPROSS RULES

Do not download SixFlags. It was very confusing and not high quality. I wanted to see the different food options at six flags, but when I opened SixFlags it would only let me order food. I didn’t want to order food, I wanted to look at menus. However, this was not the confusing part. When I clicked on the order food button to try to look at the menus it gave me a bunch of restaurants. This was confusing and disorienting to me. It also wanted me to pick a time for when I would get the food. This was also confusing and disorienting. I feel as though SixFlags was only made for a map. When I tried to use the map and look at the different rides, I did not get a description of the rides or good pictures. Plus, when I wanted to look at the gift shops, it wouldn’t tell me what the gift shops sold. This was upsetting, as I feel unprepared for my visit to six flags later this week. I am very disappointed in SixFlags and it’s lack of helpful features. Do not download, just go to six flags and be unprepared.

by Amandapandawhoa

A friend bought her ticket for one day and had all time slots open, I have a platinum member pass and no time slots were available for the exact same day. We did this at the same time so it’s very hard to believe the entire day sold old within one minute. So annual members don’t get the same days and time slots as someone who is just purchasing a one day ticket on the spot. Weird how these “benefits” are working. Also when you go to make a reservation it’s beyond glitchy half my page disappeared when I was trying to make the useless 4:15 time slot? (The first time buyer got 11:15 am ) made me type in my membership number about 5 times even tho I am fully logged into SixFlags . Ive tried, multiple times, to speak to an actual human about the issues and can’t get through to anyone it had me waiting then the page froze and logged me out. You just get transferred to multiple robots that don’t answer your questions at all. I’ve had nothing but problems with this and regret buying this membership, not worth it at all.

by Merob1'

I like the park, no issues with the park. But as a Six Flags membership pass holder, I have a couple of issues with SixFlags . Namely when trying to access my benefits. Every time I try to open “My Rewards & Coupons” under My Six Flags, the entire app shuts down. I can’t access it from SixFlags , haven’t been able to for months. Also, while I have all of these Member Points, I have zero clue how to redeem them, and SixFlags does not provide any reasonably accessible instructions on how to do so. And lastly, when I go to make reservations to the park, even though I’m logged in to SixFlags I still have to manually enter the entire membership pass number which is a dumb amount of digits, at least 20.

SixFlags could use some work.

by Six Flags Member 2021

It great to have a our family members’ passes on one app and not have to carry our cards.

The map falls short though, in that landmarks are not labeled. You can select to show restaurants, rides, etc, but they are represented by icons so you have to tap each one to find the destination you’re searching for. Also it would be great if the map could be interactive/real time while in the park so you can actually see where you are located.

SixFlags also should have a link to the member portal where you can reserve parking (I don’t know why this needs to be on a separate site from all other six flags info). This would make SixFlags a more comprehensive tool for visitors to the park.

by Melahalan

You guys at the this app headquarters should really work on adding a tab in app to make payments directly from SixFlags to your servers, doing all the transactions online on the website is really not safe. We are finding people calling us from different agencies trying to ask for payments telling us where we live and stuff, pretty much they got hold of all the information we in-trusted in your servers, as far as I know I’ve kept up with all the payments and there are bank statements that prove that. Luckily they don’t have any debit or credit card information but as this has happened more often, is starting to be of concern to us, and feel that this is something that should be looked into, so that all your guests can feel safe and know that their information is in good and safe hands.

by Arroyo1390

Went to New England six flags for the first time yesterday and have to say I wasn’t to much pleased with a few things. A few of the rides that I had wanted to go on which was a main reason for going were closed, when riding food it took an hour for me to get a burger and fries and once I did get to place my order they really weren’t organized with handing the food out in order. The customers had to hand their recipes to the workers and ask them for their food and if we didn’t we stood there lost with no direction. Also when ordering fried dough I asked for light powder and I ended up getting more then looked like cane on it if I would have just asked for it on normally. As this will not keep me from the park I found it a little disappointing for my first experience at the New England park.

by MamaJDon

We just got memberships, when asking at the guest services about how to earn rewards for rides I was met with “uhh, I don’t know really”. Basically told me we only earn when they scan out membership when we walk in, and that’s it. I know Darien is a newer addition to six flags, but if it’s going to be under that name, then maybe you should work to improve guest experience to be more in line with the remainder of Six Flags parks. I don’t see an interactive map, just the regular one. I would love to be able to earn all of the rewards for rides we go on. Maybe I can update this review, if anything changes in the future.

Looking forward to the mobile food ordering, because yesterday’s counter experience was underwhelming. One person working at a stand on a busy, scorching Saturday. But overall, it’s a decent app that allows me to have all of our memberships in one place.

by Tyui Of Waifuism

SixFlags is mediocre at best. You can’t look at FULL menus, only some items, for the different eateries offered at your park. The maps are either going to be interactive or not, depends on how long your park has been in the six flags franchise, the ride times are almost always grossly inaccurate, I’ve walked into rides with a supposed minimum wait of 55 minutes. If the device you used isn’t to the size they did when designing it, some icons and buttons are inaccessible.

In short while some of the features do work, and some don’t, most of the variables are a by park issue. My home park has minimal issues for the park specific features, but my iPhone SE does make me have issues with UI scaling

by Mbbrock

My experience at Six Flags White Water was less than desirable but only because of the food service representatives. I will not go into great detail because I did go to guest services and discuss my concerns with the representative. My suggestions are to have just some kiosks for DRINKS ONLY, designated cue lines for all restaurants, an ordering system that helps the food service employees deliver food to the customers in the order that they were in line. There is apparently NO system in place now to fill customer orders. If Six Flags White Water will fix their food service problems, they will create a much nicer experience for their customers.

by YoloPrincess44

You can tell Six Flags is a big company who is TRYING to keep up with the times-making an app for the park. However, the design is not user friendly. Also, a peeve of mine with SixFlags is that I am a seasons pass holder so it updates in my app that I have a seasons pass. When I need to reserve a time that I’ll be visiting (because of covid protocols) SixFlags brings you back to the Internet, you can’t make it through SixFlags . The reservations don’t automatically get your info from SixFlags , so you have to do everything from scratch, including entering the long seasons pass number (which is inconvenient when the card is not on me). It’s somewhat informational, but they should really invest more into designing this to be user friendly.

by I Live Funmaite

Six flags a good place to go with your friend and family it’s various rides + for the young ones . Six flags is also very good when some of the employees well most . On the other hand you go to the boat with a pretty outfit it’s done for you 😂😂😂. I wouldn’t wear nothing white or that turn see thru when its wet . Only few kids can get lost at this app and six flags members help them find there parents before they leave ! I’d Pefer season pass ! It’s affordable for some family’s . I only get season pass because I don’t go to six flags evrey week . It’s an all year around pass . So if your looking for places six flags is that spot to go but don’t stay to late ! The driving lines are longggggg 😘.

by KevtheWiz

I like SixFlags but I did notice that there are two issues with it. When checking in for rides for the rewards some of them don’t even work. Like I’ll be right at the gate for the ride and can’t check in. The other thing that I noticed is it’s really hard to find out how to reserve parking. This is on SixFlags and even on the website. It took me like 15 minutes to find the reservation button. Other people reported the same issue. Other than that, great app!

by Cmurbanski76

I have been using SixFlags for over two years now and lately it has been impossible to use. I have uninstalled and reinstalled thinking that maybe it would reset SixFlags but nope. Now I can’t even add my membership cards on SixFlags to use in the park or use mobile ordering. It keeps telling me that I cannot use the cards because they are not correct. Yet these are the cards I got from Six Flags. Not quite sure what’s going on but I hope it gets resolved soon!!!!

by Teeshan&Cody

This is really worth it. We have the Diamond membership and we get a snack a lunch and a dinner. The only way to get the second meal is to wait three hours after receiving your first meal. Paying $40 for two diamond memberships and have gone two days this far and it has already paid it self off. The diamond elite (which is one membership higher than the diamond membership, and the one we currently have) is only good if you’re purchasing souvenirs and/or trinkets because that Membership gives you up to 50% off of store purchases. The average discount is 35% off though.

by ReviewingRhino

App was OK until latest two updates. Now crashes all upon launch and removed membership information. Uninstall and reinstall fixed it one version ago, but membership info wasn’t kept again. Now with the latest version it just crashes again even with reinstall. Appears to be a bug related to location tracking.

Newest version also doesn’t allow for certain memberships to be added. It complains that only biometric memberships can be added. Which is stupid since the parks stopped doing that and have illuminated the finger prints after the Illinois law suit.

by Mizetingz

This is not about SixFlags but about the park I went to the park at 12:00 and went in the wave pool at about 12:30 then that kicked us out of the waterpark then that said that the dry park aka the amusement park was still open but no it was closed we paid 300 dollars to get in the park and we stayed for 30 mins that kicked us out because it was cloudy when I was leaving they where still letting people in they just want to take your money don’t be fouled it’s unfair and messed up I want a response within the week and a reason why this happened thank you.

by Wsp5

If I could give it less than one star, I would. It is supposed to let you know if the rides are closed, but it is never updated so most times you walk all the way to the ride only to find it has been closed for quite some time. The map is very difficult to understand, especially when it gives you walking directions, and it is not very user-friendly when you are trying to include your seasonal information, or access it. I’ve only been here twice, and I have been disgusted with SixFlags both times, and I am a seasonal member.

by IlianaRenteria

SixFlags wasnt working nor the website. On May 24th I purchased the ELITE membership and wasnt able to reserve my “free preferred parking” and I was charged an “upgrade fee” to be able to park preferred. What was the point of purchasing a membership to have to pay “upgrade fees”?. I couldnt reserve anything throughout my entire day due to the crash of SixFlags . I was unable to set up my rewards page at this point I am unaware if I got my points for all the purchases I made on the 25th. The membership program not having agents to speak to on the phone is absolutely RIDICULOUS. Way to many inconveniences and I regret purchasing and will NOT do so again.

by Wyatt's Tech Corner

So I only downloaded SixFlags because you can’t add your season pass to Apple Wallet (which needs to change). Finding your location in SixFlags is horrible and flaky at best. Dining pass... well it tells you it’s active but not which one you have so you have to remember every time you go which is also quite annoying. The rest of the functions are ok but overall the whole app needs a revamp and passes and tickets need to be able to be loaded into Apple Wallet.

by Ddorbuck

So as a season pass holder I really want to use SixFlags for everything involving the parks. After the last update SixFlags auto closes (crashes) constantly and when I get lucky and it lets me in I can’t add back my valid season pass into it. So it’s no good to me when it stays open in its current form. Please fix this !

Also the online in app dining ordering that was promised for summer 2019 never materialized for the New England six flags park. Perhaps this will happen in 2020???

Get the crashes sorted out first please.

by Swamp Things

The que for security was overwhelming but kept moving the ticket lines were long but also moving. Having an employee out in this area is very helpful just to answer questions.
The best was the young lady at the kiosk where you buy the drink cups was so kind and helpful she looked up our meal plan benefits etc and answered our question. The employees in both lines were also nice and helpful. For a very busy day it was a positive experience looking forward to a great season.

by Tekcor

This isn’t just another “website in an app” kind of app, or lowest amount of work possible to claim they have an app. Care was definitely put into this one.

I have a couple small complaints. First, SixFlags doesn’t allow me to store passes for my kids. My wife and I having to juggle who has which kid’s pass is a hassle I wish I could avoid.

A watch app to scan my pass would be really nice.

And the update over the winter introduced a crashing bug that isn’t yet resolved. Going to “My Six Flags” and trying to switch from my wife to my own page crashes 100% of the time. If I switch to my profile using the picker in the upper left of the home page, then go to “My Six Flags” it works.

by Drillzfor The Street

Went to the flash pass membership line to redeem my flash pass, I was told to go to the membership services (waited another hour ) for a supervisor to raise her voice at me and tell me my pass doesn’t work at this park, I told her I was a diamond elite member and I was told not to come back to membership for help, worst customer service ever experienced

by Lexi_🐷

I have been here before great rides love Harley Quinn spinsanity, but anyways, there is pretty much long lines but it’s worth it. there was one time that there took about 10 minutes just to load it the riders on the fire ball... but the Harley Quinn is my favorite. It’s fast, great workers, worth the long waits, and btw you should put your hands up I’m only 9 and my hands are up😎😎

by Albietrue

SixFlags is awesome and it’s only going to get better for people who love going to any of the Six Flags parks. With maps to tell you where everything is to looking at all your available coupons and rewards for members and season pass holders, it truly is great. Plus, mobile ordering for food coming soon! Definitely a great and useful app.