Are you having issues? Select the issue you are having below and provide feedback to IBM Digital Health Pass Wallet.
- Booster shot information is in the raw data but not displayed by the app
- Cloud support could be improved to make QR codes accessible on all devices
Complete guide to troubleshoot IBM Digital Health Pass Wallet app on iOS and Android devices. Solve all IBM Digital Health Pass Wallet app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IBM, developers of IBM Digital Health Pass Wallet.
IBM® Digital Health Pass Wallet allows you to manage, store and share your personal health information in a secure and privacy-preserving manner on your mobile devices. We are in the process of expanding the network of labs and providers that issue verifiable credentials into IBM® Digital Health Pass Wallet. You will be directed by a participating business (for example: employer, airline, venue) to obtain a digital health credential such as an IBM Digital Health Pass, SMART® Health Card, Good Health Pass or EU Digital Covid Certificate. Future IBM® Digital Health Pass Wallet releases will allow you to upload additional types of credentials. Participating pharmacies, labs or providers can provide your test results or vaccination status as a secured, verifiable credential. You can then voluntarily share with a participating organization using a simple QR code. The organization will scan the QR codes to verify the data. With iOS version 15 and later, IBM® Digital Health Pass Wallet leverages the Apple® HealthKit® framework from Apple Health to enable you to import SMART® Health Cards.