Cuentos de la Nona app not working? crashes or has problems?

Cuentos de la Nona Status

Last Updated on 2020-09-02 by Jimena Alejandra Gallego Reyes

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Common Cuentos de la Nona Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cuentos de la Nona app on iOS and Android devices. Solve all Cuentos de la Nona app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cuentos de la Nona iPhone Issues and Solutions

Cuentos de la Nona iOS app crashes, not working, errors
Cuentos de la Nona iOS app network issues
Cuentos de la Nona on iOS has black/white screen

Cuentos de la Nona Android App Issues and Solutions

Cuentos de la Nona has errors/crashing/not working
Cuentos de la Nona server network connectivity issues
Cuentos de la Nona has black screen

Cuentos de la Nona iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cuentos de la Nona app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cuentos de la Nona app crashes or not working on Iphone (iOS):

Close and restart the Cuentos de la Nona app on iPhone
Update Cuentos de la Nona app to the Latest Version for iOS
Uninstall and reinstall Cuentos de la Nona iPhone app
Update your iPhone to the latest iOS version

Fix Cuentos de la Nona on iPhone unable to connect to server/internet connection issues::

To resolve Cuentos de la Nona network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cuentos de la Nona black/white screen (blank screen) on iPhone:

Follow the Cuentos de la Nona iOS app troubleshooting guide Here →

Cuentos de la Nona Android App Issues and Solutions

Fix Cuentos de la Nona not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cuentos de la Nona app issues:

Force Stop the Cuentos de la Nona App
1. On android, goto "Settings" » click Cuentos de la Nona app. » click "Force Stop".

Update Cuentos de la Nona to the latest version on PlayStore

Clear Cuentos de la Nona App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cuentos de la Nona app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cuentos de la Nona.

Fix Cuentos de la Nona unable to contact server/ Cuentos de la Nona internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cuentos de la Nona » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cuentos de la Nona » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cuentos de la Nona on android.

Solve Cuentos de la Nona black/white screens issue on Android:

Follow the Cuentos de la Nona android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jimena Alejandra Gallego Reyes, developers of Cuentos de la Nona.

About this app

Descubre historias maravillosas narradas con la maravillosa voz de Lilia Reyes Spíndola, la famosa autora de libros y cuentos para niños. Disfruta en la compañía de tus pequeños estos cuentos llenos de magia y aventura antes de dormir.