Blockpass app not working? crashes or has problems?

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Last Updated on 2021-10-27 by Blockpass IDN

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Common Blockpass Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Blockpass app on iOS and Android devices. Solve all Blockpass app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Blockpass iPhone Issues and Solutions

Blockpass iOS app crashes, not working, errors
Blockpass iOS app network issues
Blockpass on iOS has black/white screen

Blockpass Android App Issues and Solutions

Blockpass has errors/crashing/not working
Blockpass server network connectivity issues
Blockpass has black screen

Blockpass iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Blockpass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Blockpass app crashes or not working on Iphone (iOS):

Close and restart the Blockpass app on iPhone
Update Blockpass app to the Latest Version for iOS
Uninstall and reinstall Blockpass iPhone app
Update your iPhone to the latest iOS version

Fix Blockpass on iPhone unable to connect to server/internet connection issues::

To resolve Blockpass network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Blockpass black/white screen (blank screen) on iPhone:

Follow the Blockpass iOS app troubleshooting guide Here →

Blockpass Android App Issues and Solutions

Fix Blockpass not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Blockpass app issues:

Force Stop the Blockpass App
1. On android, goto "Settings" » click Blockpass app. » click "Force Stop".

Update Blockpass to the latest version on PlayStore

Clear Blockpass App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Blockpass app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Blockpass.

Fix Blockpass unable to contact server/ Blockpass internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Blockpass » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Blockpass » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Blockpass on android.

Solve Blockpass black/white screens issue on Android:

Follow the Blockpass android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Blockpass IDN, developers of Blockpass.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Blockpass ID Website

Privacy Policy: https://www.blockpass.org/privacy

Developer: Blockpass

About this app

The faster, safer and easier way to manage your identity and gain one-click access to regulated industries. Eliminate the stress of proving your identity all over again. Access your profile anywhere, any time. And share your verified credentials with any this app enabled financial service in seconds.