Pingo Doce & GO NOVA Status

Last Updated on 2023-04-13 by JERONIMO MARTINS SGPS, S.A.

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Common Pingo Doce & GO NOVA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pingo Doce & GO NOVA app on iOS and Android devices. Solve all Pingo Doce & GO NOVA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pingo Doce & GO NOVA iPhone Issues and Solutions

Pingo Doce & GO NOVA iOS app crashes, not working, errors
Pingo Doce & GO NOVA iOS app network issues
Pingo Doce & GO NOVA on iOS has black/white screen

Pingo Doce & GO NOVA Android App Issues and Solutions

Pingo Doce & GO NOVA has errors/crashing/not working
Pingo Doce & GO NOVA server network connectivity issues
Pingo Doce & GO NOVA has black screen

Pingo Doce & GO NOVA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pingo Doce & GO NOVA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pingo Doce & GO NOVA app crashes or not working on Iphone (iOS):

Close and restart the Pingo Doce & GO NOVA app on iPhone
Update Pingo Doce & GO NOVA app to the Latest Version for iOS
Uninstall and reinstall Pingo Doce & GO NOVA iPhone app
Update your iPhone to the latest iOS version

Fix Pingo Doce & GO NOVA on iPhone unable to connect to server/internet connection issues::

To resolve Pingo Doce & GO NOVA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pingo Doce & GO NOVA black/white screen (blank screen) on iPhone:

Follow the Pingo Doce & GO NOVA iOS app troubleshooting guide Here →

Pingo Doce & GO NOVA Android App Issues and Solutions

Fix Pingo Doce & GO NOVA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pingo Doce & GO NOVA app issues:

Force Stop the Pingo Doce & GO NOVA App
1. On android, goto "Settings" » click Pingo Doce & GO NOVA app. » click "Force Stop".

Update Pingo Doce & GO NOVA to the latest version on PlayStore

Clear Pingo Doce & GO NOVA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pingo Doce & GO NOVA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pingo Doce & GO NOVA.

Fix Pingo Doce & GO NOVA unable to contact server/ Pingo Doce & GO NOVA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pingo Doce & GO NOVA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pingo Doce & GO NOVA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pingo Doce & GO NOVA on android.

Solve Pingo Doce & GO NOVA black/white screens issue on Android:

Follow the Pingo Doce & GO NOVA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at JERONIMO MARTINS SGPS, S.A., developers of Pingo Doce & GO NOVA.

About this app

Download PingoDoceGONOVA and try the quick meals and other good stuff we have prepared for you. PingoDoceGONOVA works only on Pingo Doce & GO NEW (@ NEW SBE - School of Business and Economics).