earnify Reviews

by Awweeesum

I have been a loyal BP customer, using BP exclusively for all my gas purchases due to the convenience of your app. However, I am now unable to use earnify at the same location I've always visited. This is extremely frustrating.

I don't need any rewards points and I never stop inside the station; the sole reason for choosing BP was the convenience of using earnify for contactless transactions. With Costco gas being just five minutes away, the lack of app functionality at my preferred BP location is a significant inconvenience. earnify is a downgrade.. good luck promoting this to other bp consumers.

by DTMFURF

Every time I pull into my station earnify is never working. I use to use the old app all the time.

Called BP as requested and received even more poor service. Agent told me to delete and reinstall app (as if I did not already try it) and told me it would work.

BP should go back to the old app which never had a problem.

by Ma$edawg

In the old BPme app I had 10 cents/gallon as a temporary credit due to a previous transaction not working smoothly, but I was forced to used this new this app app which doesn’t recognize my previous BPme credit status.

Also what’s interesting is that all my saved credit cards synced over to this new app, however the credit card nicknames don’t come over. I had about 10 credit cards saved and now I have a hard time remembering which card is associated with which number. Fine I get it, not all data points integrate easily when migrating user data from one system to another, but at least provide us the ability to set up card nicknames all over again in earnify. I don’t mind tracing it down but when you’re in a rush to get gas it’s annoying to remember which card is which if you want to maximize the quarterly reward benefits on some cards.

by Al333??

I was just fine with the original bp app. It worked perfectly. You forced me to download a new app while at the pump and it “number2’s” itself while trying to add my account or register for new one. Great job creating a horrible alternative to a perfectly good app. Trash job guys. Do better.

by Ski101

After using the BP app to get gas at their gas stations with no problems, they switch to this app. Now you cannot pay for gas anymore as it gives you an error every time you click pay for gas. But when you email them, they say there’s no problem. BP is a scam.

by KW Unhappy

I’ve used it twice now. First when I couldn’t get gas any other way and again today. The first time it forced me to go download the new app and it only gave me a 5 cent discount. This time the standard 15 cents showed up on earnify , but my receipt showed I paid full price. It doesn’t work. I hate it.

by Kidcool30987

I have been a BP customer for many years and I have a BP Gas Station 3 blocks from my house. With this new app, that BP location is not available in earnify and can’t pay using earnify at that current gas station. Only select stations have it. I truly believe it’s dumb and pointless. The old BP app worked great. Honestly a big disappointment.

by Dudehv

With the BPme app I was getting 20 cents off a gallon 5¢ for earnify 5¢ for the price match & 10¢ for the BP Visa card now they are combining everything together with just saying there is a 15¢ for just the BP Visa card they are conning everyone now & what happens to all those points I had from my previous reward none of those points transferred over.

by Codediary

I had to download earnify at the gas station and had to through email verification again. But then earnify says “ The page isn’t available…”.

This is not the best user experience. It seems ApplePay has been removed according other reviews.

I guess it’s time to change my favorite gas station.

by Juannnn__

earnify is really bad, rate earnify ZERO but i cant have to rate it min 1 star.. the previous app was alot better easy to use bpme. I use earnify ALOT for gas for personal & business.

They offer points system to get extra discount, when you click on it, it does completely nothing. Went in to store speaking with the register person, nothing able to scan “my wallet” from earnify. Dont offer if you make it so complicated to use.

800pts to get extra 20cent off. Its nice to have extra off.. but with this trashy app, you not getting nothing.

by WhyTheFlipDoINeedANickname

OMG your app was fine. 5 cents off sometimes 15.

Now I have to download a new app. A sign in process that didn’t work. Can’t use Apple Pay. My regular location suddenly doesn’t work to pay with app. And blue I have points instead of just money back. All while I’m listening to annoying ads blaring. What a waste of my time. Not going to bother with BP anymore.

by Amighty

The old BPMe app was fine - at least it worked. Killing it and forcing me to update earnify at the pump made what I expected to be quick transaction frustrating, slow, and annoying. Even worse, the discount was not applied. Them, to my surprise, I was forced to update yet again the next time I went to BP and again the loyalty discount did not apply. I’ve moved on to Shell now whenever possible - their app is reliable.

by FJ9Nine

You would think by now they would've solved all the issues they had with the previous apps (yes multiple apps they created in the past year or two) but I guess they don't care to hire competent directors/app developers. Maybe they'll figure it out on the 10th BP app they create.
Same problems, rewards & discounts don't activate at the pump. Takes over 5 mins for earnify to locate the gas station.
Only positive is that they put Apple Pay back hence the added one star.

by Opaldmc

The old BP app was perfectly fine – I hardly ever had a problem. This new app is complete garbage – you can’t pay at the pump!!! What is the point? I also agree with other reviews saying that the communication to the customers was awful-a couple weeks ago, I was trying to get gas and earnify kept redirecting me to this app-I thought it was a scam because there was no signage anywhere and there was never an email sent to customers. I would expect more from a company as large as BP.

by Ijckuc

Every time I go to pay for gas at my local Bp it says payment failed I’ve been going to the same Bp station since I got my car in 2021 really don’t want to switch gas stations but if earnify isn’t fixed I will be switching total down grade from previous app no Apple Pay at check out is crazy when we are in 2024 and the previous app had that functionality. Looking at the reviews it seems to be a lot of people having issue fix your app or go back to the old one BP EXECUTIVES IM LOOKING AT YOU FOR MAKING THIS DUMB SWITCH

by HWNTSNBS

You made everyone switched from earnify that was working fine to one that doesn’t work at all.
earnify has long load times, crashes, and technical errors 100% of the time. Since I downloaded earnify. I haven’t been unable to use it.

by Stlrunner58

After spending a ridiculous amount of time trying to sign into earnify while standing next to the gas pump (next time let customers know in advance) I was disappointed to find that I couldn’t turn off printed receipts. Now I get a printed receipt every time I pump gas, i do not want this receipt and there’s no way to turn it off. With the old app I only got emailed receipts because I was able to set it up that way, and when I pay the traditional way I can select no receipt, but with this new app apparently you HAVE to get a receipt, there’s no option to turn it off. I’ve gone through the whole app and can’t find a setting for this, what a downgrade.

by SwiperThaFox

Redownloaded earnify months later hoping it would work, you still can’t use Apple Pay it puts $100 hold on your account to get little bits of gas. earnify was really the only reason to go to bp quick and easy from your car. Back to speedway I go. Would -5 stars if I could

by Paco BB

The BP app had no issues and now I'm forced to use this garbage? First they give me no notification until I show up to the pump, and then after it takes forever to log in I get told I have to call a number because oops something went wrong? If it ain't broke don't fix it, and these fools broke the perfectly working BP app and now I have to fight with them to have the same benefits I had the other day.

by Jarobi

Was forced to update from the BP app to this. Migration was simple. First time I used it, it was seamless. No issues. Second time, definitely not the case. I was even at the same gas station. earnify just sat there and spun. Tried to reload it three times. Still did not work. Annoyed, I ended up paying at the pump. Maybe a glitch, but never had any issues with the BP app. Fix it!

Update. Signal has absolutely nothing to do with it. I mentioned I was at the same gas station. Never had any issues with the BP app. I also mentioned that the first time I used the this app app after being forced to “update”, it worked just fine. Definitely not a signal issue. Like I said, FIX IT

by Ellen1015

I tried to find the station and the pump # . Finally had to give up and pay with a credit card

by Beccca(:

earnify is trash. I tried adding my card to pay for gas 3 times and the “payment couldn’t be processed.” Why they removed Apple Pay is beyond me. And I don’t understand why BP even needed another app to pay for gas.

by Joshua Jay 95

BPme wasn’t the best but it worked and had Apple Pay. Now they added these reward points and all this other silly stuff when all I need was an app to pay for gas that had Apple Pay. What a downgrade

by Maxwell Lost

The BPme app used to work at local Phillipsburg NJ local. earnify seeing the location but give an error message. This has happened for both my wife and I multiple times. Please fix this. Thanks.

by SillySkull

Implementation of an app before you tested it. Fail. Don’t bother with earnify until fixed. No discount apply uses BP Credit Card or earnify. Station had this app everywhere. Went to use app to pay. Error. Loyalty not accepted. Can’t make this stuff up.

by Rich B @ Mapso

So so terrible

by Ts0229

Pulled up to bp as always and couldn’t use earnify that has worked fine for a very long time.

Downloaded earnify and cannot log in. Nothing but error messages and time wasted.

by Jabroni_nyc

BP app was way better

by Yea Ddeeeffdr

Doesn’t accept Apple Pay. Stupid redundant app

by Nordiac

You can’t pay at the pump. Whoever implemented these changes at BP needs to be fired.i was a Loyal customer for years but I that’s over v

by Mg6277

No I a have to use earnify to pay for gas at BP and Apple Pay isn’t a option? No thanks. Uninstalling this and the BP app and will use Shell for gas from now on.

by Kevin128...

Can’t even paid for my gas and can’t save. Worst update and changes

by Rossespt

Can’t even open earnify on my iPhone

by M3l02

Why does bp need 3 apps to pump gas based off location. Get it together. No one has time to play games guessing which one is for what location.

by Daninthecity

earnify is slow and rarely works. It always says you can use earnify at this station and then a minute later, lets you use it.

by Joselito1186

Ever since bp moved to using this app I can’t pay using Apple Pay and can’t no longer pay for gas at a bp gas station.

by Do All For All

If it ain't broke don't fix it!
You succeeded at losing an extremely loyal customer ....... I have used BP exclusively for over 10 years!!!!
I drive 30,000 miles a year.
A Buh bye......

by Jiggs2k2

Who fixes something that was far from broken!?! BP rewards app worked for us. I was convenient and super easy to use. earnify makes it harder and took away the discount. We were an exclusive BP household, no more. Thx

by Kescalera

The first time I used it, everything went smoothly. Now I have tried to use it twice and it is not working. I had to use my own card without getting the points. Fix it!

by Thossucks

No Apple Pay feature. Very inconvenient.

by Sherls612

earnify does not offer ApplePay. If this is supposed to be an upgrade from BPme why would there be less features?
Also, you don’t know which location uses which app until you’re there. I had BPme open and it directed me to download earnify delaying the pumping of my gas.

by Sdrx0517

Why would BP switch us over to an app that we can use their credit card on? Makes zero sense.

by THE REAL NYPR

No Apple Pay and can’t add a credit card on earnify .

by Alexandre Béline

Then I go on the menu and back on pay fuel and then can select the pump number and hopefully can pay. I had to give my card so that the attendant doesn’t wait too long that I figure it out. Please fix that bug. Gas station is in Paramus, NJ Rt17 southbound.

by AMGTHIS

I went to use to old BP Me app and was forced to upgrade to the new app when I went to fill up. This wasn’t ideal to have to do when you are trying to fill up with fuel.

Once I got setup with the new app, I come to find out the option of using Apple pay is not supported which was supported in the old BP Me app. Please bring back this support into the new app and maybe email your customers to inform us to download the new app prior to our next station visit.

by No-j

As soon as I pulled up to the pump I knew I was going to have a problem. With the old BP app, the canopy would sometimes interfere with communication between earnify and the pump. That may have been the problem today but this time I got an error message, couldn’t even sign in. I realize things happen beyond one’s control but your track record isn’t good.

by VinDali

Always fun to pull up to the pump to find your normal method of payment will not work and you have to restart with a download and sign in.
App seems solid and worked fast once I logged in but please allow us to stop the receipts from printing.

by Bob B. Q

Today I tried using earnify for the first time. Setup was easy, but I ran into an issue while trying to pay at the pump. earnify kept throwing up a technical page about something not being able to load. I finally tried paying at the pump and realized that the pump was in some sort of diagnostic mode. If earnify can’t connect to the pump, please suggest to the user to check the pump’s display.

by Bunnellg

Love the user interface of earnify compared to the BPme app, but I can’t give it 5 stars until it finds a way to provide car wash codes. I still have to use both apps at the moment. Not a fan of that.

by Jvlxn

I was hesitant to download earnify given the bad reviews but I like earnify better than bpme

by Bapaiah

earnify works really good much much better then BP app.